ICHRA Specialist

ADP • Allentown, PA

7h

About The Position

As an ICHRA Specialist, you will play a critical role in helping small business clients adopt the Individual Coverage Health Reimbursement Arrangement (ICHRA) which is a flexible, cost-controlled, and employee-focused alternative to traditional group health insurance.

Using modern digital technology and streamlined enrollment tools, you will guide employers through the process of designing, setting up, and administering an ICHRA. You’ll introduce our solution to business owners, HR administrators, and key decision makers, helping them understand how an ICHRA can meet their needs while empowering employees with choice and cost transparency.

You’ll serve as a consultative partner—educating clients, supporting enrollment, and working proactively with internal partners to ensure a streamlined experience from start to finish.

Requirements

• Passionate about helping businesses adopt innovative benefits strategies
• Tech-savvy with the ability to learn digital enrollment and administration tools
• Excellent communicator with strong organizational skills
• Comfortable working in a consultative, client-facing & Partner facing environments

Nice To Haves

• Experience in benefits, health insurance, HR, or SaaS (preferred but not required)

Responsibilities

• Consult with small business prospects and existing clients about the benefits, structure, and setup of ICHRA plans
• Conduct virtual meetings to walk clients through contribution strategies, employee classes, and onboarding workflows
• Use digital tools to support client enrollment and ongoing configuration
• Partner with payroll, technology, and benefits teams to ensure clients are properly supported
• Maintain daily activity goals including outreach, follow-up, client consultations, and reporting
• Provide a positive, solutions-oriented experience while representing a modern, tech-enabled benefits offering

Benefits

• Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
• Belong by joining one of our Business Resource Groups where you can connect globally with networks and allies who share common interests and experiences.
• Grow your career in an agile, fast-paced environment with plenty of opportunities to progress.
• Continuously learn. Ongoing training, development, and mentorship opportunities for even the most insatiable learner.
• Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones.
• Balance work and life. Resources and flexibility to more easily integrate your work and your life.
• Focus on your mental health and well-being. We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
• Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live.
• Get paid to pay it forward. Company-paid time off for volunteering for causes you care about.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed