Ice Cream Pastry Chef

Sundae Artisan Ice Cream•Denver, CO

7d•$65,000 - $68,000

About The Position

Are you looking for a hands-on, management career opportunity that is both fun and challenging? Do you have what it takes to successfully manage and have meaningful influence over a dynamic team? This role is for our coming-soon flagship location on 16th Street in Denver. Our current target for opening is late spring 2026. While this location is still undergoing buildout, our goal is to begin training for this role at other Sundae locations in the mountain region. We are looking for a highly adaptive individual who can thrive as part of an ambitious leadership team. Sundae is an established artisan ice cream business with exciting growth opportunities on the horizon and a simple mission—To Share Joy, One Scoop at a Time. We are a friendly face, a familiar product, a welcoming smile, and part of the community. We strive to be “THE place to work” and do so by providing a fun workplace, career advancement, and community involvement. Sundae is the team you can depend on and the company to which you can entrust your career. We are eager to invest in a great fit and let your talent shine.

Requirements

3+ years of foodservice experience required
1+ year of baking and pastry experience required
1+ year of foodservice management experience required
High school diploma or equivalent
Strong work ethic, excellent time management, and problem-solving skills
Proficient computer, software, and technology skills
Valid Food Safety Manager certificate or equivalent (may be obtained within 60 days of hire date)

Responsibilities

Manage all production aspects of a commercial ice cream production facility, including baking operations
Oversee the hands-on classroom operations, ensuring operational and customer success
Lead a team of 5-15 production team members and classroom instructors by demonstrating exemplary professionalism, presentation, time management, teamwork, and product standards
Recruit, hire, and train talented team members including pastry cooks, cake decorators, and classroom instructors
Ensure operational success through adequate staffing; support business requirements by being available for on call and emergency coverage
Execute high-quality ice cream, sorbet, sauces, and baking production standards while meeting heavy volume demands and controlling costs
Sustain operational inventory levels and product cost by placing regular vendor orders, monitoring waste, controlling portion sizes, and accurately tracking outgoing and incoming transfers
Maintain exceptional cleanliness, organization, and appearance throughout the facility
Oversee and maintain accurate production records, including tracking usage and production rates
Monitor seasonal sales trends to adjust ideal staffing schedules while controlling labor costs
Meet or exceed food safety requirements as established by local and state health departments and industry best practices; food safety management and HACCP certifications may be required
Contribute to and participate in new recipe and product development
Collaborate with the Retail General Manager on shared responsibilities, including inventory, ordering, & cleanliness projects
Collaborate with the Marketing & Events department on content creation, event production, and classroom & product marketing
Participate in and contribute to regular staff, management, and leadership meetings
Perform administrative tasks required for department operations, including but not limited to payroll reporting, performance documentation, and scheduling