Ice Cream Parlor Shift Manager - Part Time

Toft Dairy, Inc • Sandusky, OH

1d • Onsite

About The Position

The Shift Manager is responsible for overseeing daily Dairy Store/Parlor operations, leading team members, and delivering excellent customer service in a fast-paced environment. This position plays a key role in ensuring smooth shift execution, maintaining high standards of cleanliness and safety, and creating a positive experience for every customer.

Requirements

• Must be 18 years of age or older
• Strong customer service and communication skills
• Positive attitude and professional demeanor
• Ability to multitask and work efficiently under pressure
• Team-oriented mindset with strong leadership skills
• Trustworthy, reliable, punctual, and flexible
• Ability to stand and remain on your feet for the entire shift (excluding breaks)
• Frequently lift, carry, and move items such as tubs of ice cream, soft serve mix, and supplies (up to 25–50 lbs.)
• Perform repetitive motions such as scooping, reaching, bending, and twisting
• Comfortable working in varying temperatures, including refrigerated and freezer areas
• Ability to work in a fast-paced environment with frequent customer interaction
• Maintain a clean and organized work area at all times

Nice To Haves

• Previous food service and/or leadership experience preferred

Responsibilities

• Supervise daily shift operations, including opening and closing procedures
• Lead and support team members to ensure efficient and accurate task completion
• Greet and assist customers in a friendly, professional manner
• Scoop ice cream and prepare milkshakes, sundaes, and other menu items
• Maintain a clean, safe, and sanitary environment inside and outside the store
• Ensure compliance with all local, state, and federal health and safety regulations
• Handle customer concerns and resolve issues in a professional manner
• Assist with training and coaching team members
• Support additional duties as assigned

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees