IBM I systems Administrator

ERP SuitesCincinnati, OH
23hRemote

About The Position

At ERP Suites, our focus is helping our customers realize IT’s potential. Our comprehensive ERP solutions enable them to streamline and scale their IT products and processes. We are seeking a highly motivated senior-level IBM I systems administrator to help support our growing portfolio of hosted and remote IBM i customers. This position will be responsible for maintaining optimal performance and availability of the systems as well as disaster recovery (DR) planning and long-term growth strategies. Location: Our home office is based in Cincinnati, OH. However, we are open to hiring someone who is fully remote regardless of location. Although the position will be remote, there might be some occasional travel to ERPS facilities or customer sites.

Requirements

  • Candidate must have 5 or more years of experience with day-to-day operation and management of IBM i for medium to large installations.
  • Experience with IBM i PTF’s and change control procedures.
  • Experience in ACS, IBM i Navigator, and 5250 emulation.
  • Experience working with All major version of Windows Server.
  • Ability to prioritize and multi-task in high pressure situations.

Nice To Haves

  • Designing and installing hardware is a plus.
  • Experience with Oracle JDEdwards EnterpriseOne a plus

Responsibilities

  • Implement PTF’s, patches, upgrades, and updates for the IBM i and associated systems and software packages.
  • Manage all aspects of security on multiple IBM i machines.
  • Backup and recovery, DR planning, DR documentation, DR process audits, and DR testing
  • Maintain all critical SLAs for IBM i systems and services.
  • Proactive management of systems capacities and constraints.
  • Familiarity with process of engaging IBM for support
  • Ensure software and IBM i management is in compliance with SAS70 regulations.
  • Documentation of standard procedural activities and duties.
  • Documentation of all activities on the IBM i systems (change controls).
  • Communicate with customers regarding issues, requests and maintenance
  • Handle and resolve customer tickets
  • Aid in troubleshooting of issues with third party products
  • Service Now familiarity
  • CL/SQL experience or familiarity
  • Ability to work weekends to facilitate scheduled maintenance
  • Participate in on call rotation to respond to escalated issues
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