I.T. Manager

FYZICAL LLC • Sarasota, FL

1d

About The Position

The IT Manager is responsible for overseeing all day-to-day technology operations across the organization, ensuring systems are secure, scalable, and aligned with business objectives. This role manages day-to-day IT support, infrastructure, Microsoft 365 environments, vendor relationships, and strategic technology initiatives across corporate and franchise locations.

The IT Manager will lead day-to-day operations, drive efficiency, and support the company’s growth through reliable and innovative technology solutions.

Requirements

• 3–7+ years of IT experience
• Strong Microsoft 365 experience
• Experience in Physical Device Management
• Remote Endpoint management (Intune, N-Able, or Similar)
• Networking fundamentals
• Experience with ticketing systems
• Able to lift objects up to ~50lbs
• Active Drivers License
• Reliable Transportation

Nice To Haves

• Multi-location environment experience
• Azure or Power Platform experience
• Cybersecurity knowledge
• PowerShell or scripting experience
• Vendor and budget management
• A+, Sec+, Net+ and/or other comparable certifications

Responsibilities

• Oversee daily IT operations, including helpdesk, endpoint management, and user support
• Ensure timely resolution of tickets and maintain SLAs
• Ensure timely device
• Manage onboarding/offboarding processes for all employees and franchise users
• Maintain documentation for systems, processes, and troubleshooting procedures
• Manage Microsoft 365 (Entra ID, Exchange, SharePoint, Teams)
• Manage endpoint devices (Windows, macOS, mobile via Intune)
• Maintain hardware
• Maintain network infrastructure (firewalls, switches, VPNs)
• Monitor system performance, uptime, and reliability
• Implement backup, disaster recovery, and business continuity plans
• Enforce security policies including MFA and conditional access
• Monitor for threats and respond to incidents
• Ensure compliance with company policies and regulations
• Conduct periodic audits of user access and systems
• Assist IT Leadership with annual audits
• Manage vendor relationships
• Oversee purchasing and lifecycle of IT assets
• Evaluate and implement new technologies
• Support IT across multiple locations
• Standardize systems and security
• Assist non-technical stakeholders
• Manage and mentor IT staff
• Assign tasks and track performance
• Promote accountability and improvement

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees