Hyundai Service Advisor

Stivers Hyundai • Columbia, SC

31d

About The Position

As a Hyundai Service Advisor, you will be responsible for providing exceptional customer service and ensuring customer satisfaction by accurately diagnosing and recommending appropriate repairs and maintenance services. You will be the primary point of contact for customers and will work closely with the service team to ensure timely and efficient service delivery. Your ultimate goal will be to build long-lasting relationships with customers and ensure their continued loyalty to our dealership.

Requirements

• High school diploma or equivalent
• At least 2 years of experience in a customer service or automotive service role
• Strong communication and interpersonal skills
• Ability to multitask and work in a fast-paced environment
• Proficiency in computer systems and software

Nice To Haves

• Associate's or Bachelor's degree in Automotive Technology or related field
• ASE certification
• Experience with Hyundai vehicles
• Experience with Dealertrack software

Responsibilities

• Greet customers and provide them with a warm welcome
• Listen to customers' concerns and accurately diagnose their vehicle issues
• Recommend appropriate repairs and maintenance services based on customer needs and vehicle requirements
• Provide customers with accurate estimates of repair costs and timelines
• Ensure timely and efficient service delivery by working closely with the service team

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Motor Vehicle and Parts Dealers
• Education Level: High school or GED