Hybrid Phone Advocate - Full Time

Humedco Corp•Cherry Hill, NJ

2d•$18 - $19•Hybrid

About The Position

The Women’s Centers Advocacy Center located in Cherry Hill NJ supports the needs of patients at several independent, high-quality abortion and GYN Centers. Offering a stable, progressive work environment, our team welcomes committed individuals with a strong work ethic and positive outlook who support diverse cultures. This job is ideal for someone seeking exposure to reproductive justice and patient advocacy through challenging work in a progressive field.

Requirements

Interest in abortion as a reproductive justice issue
General knowledge of reproductive systems
Prior experience within multiple phone lines and/or call center experience
Prior experience in customer service
New college graduates are welcome to apply; some customer service experience is required.

Responsibilities

Working with a team to offer patient-centered care through advocacy, education, empathetic listening as well as partnering with community resources
Scheduling patients for abortion care, pregnancy options counseling and collaborative care for patients seeking a pro-choice adoption plan
Working front desk at a GYN office as assigned
Bilingual candidates preferred but not required. Spanish is most commonly needed but all languages welcome to interpret for patients and their loved ones throughout the patient care experience.