HVAC - Trade Manager

Pioneer Heating, Cooling, & Plumbing•Knoxville, TN

24d

About The Position

Overview Become a P&L Owner to slingshot your career forward! Are you gritty, scrappy, and love to win? Pioneer is on the lookout for a passionate and driven HVAC Manager to join our leadership team! This is not just another job — it’s your chance to lead, innovate, and make a real impact. You’ll oversee all trade activities, inspire a team of skilled professionals, and ensure we deliver exceptional service that wows our customers. If you're a proactive problem-solver with a track record in management and a thirst for success, we want YOU on our team!

Requirements

3+ Years residential HVAC experience, management experience preferred
Strong organizational leadership skills to lead and grow a team of technicians.
Strong technical background in diagnostic skills on all residential and light commercial equipment.
Ability to train proper technical diagnostic techniques on all equipment from basic to high efficiency inverter systems.
Great attitude, high energy, great communication skills, sales driven.
Strong computer skills (word, excel, etc.)
Valid drivers’ license and ability to pass background test and drug screen.
Ability to handle heavy equipment and work outdoors

Responsibilities

Daily management of high-volume service department, HVAC service technicians and staff
Evaluate workload and schedule of service work in a way that best utilizes service technicians.
Hire, lead, and train a team of techs on technical and sales knowledge.
Knowledgeable on how to teach sales and new techniques.
Provide excellent customer service; be able to communicate with customer, office staff, sales department, and field help.
Report on team performance.
Properly and efficiently document all calls/jobs to the company's requirements
Stay up to date on current technologies and new products in the field