HVAC Technician II - Dollywood Theme Park - Full Time Year Round

All Career•Pigeon Forge, TN

About The Position

At Dollywood Parks & Resorts, we create memories worth repeating. We do this every day across all properties, all located in the Great Smoky Mountains of East Tennessee. Ask anyone who has visited Dollywood Parks & Resorts and they will tell you this place is different. It’s not a difference that you can touch or see - it’s a difference you can feel. We are seeking candidates who will embody the heart and soul of our mission of creating memories worth repeating while bringing families closer together and caring deeply about our brand. This person also brings a spirit of fun, authenticity, collaboration, creativity and genuine hospitality to the lives of our guests. We want to work alongside someone who acts as an extension of our mission, values, and culture. This individual is driven to create meaningful experiences for our hosts, guests, and community while ensuring the success and profitability of our unique offerings. The right HVAC Technician II host will include equal parts curious learner, innovator, administrator, detail driver, mentor, and motivator. This role exists to perform skilled mechanical maintenance duties in the inspection, repair, installation and alteration of heating, ventilation, air conditioning and refrigeration systems and related equipment and facilities located throughout all Dollywood Company properties. All of this will be done in a manner consistent with the mission, values and operating philosophies and standards of the Dollywood Company. Additionally, the ideal candidate will be able to display and live out Lead with Love qualities, strongly rooted in the Dollywood Company culture, by being patient, kind, trusting, unselfish, truthful, forgiving, dedicated and accountable.

Requirements

High school diploma or equivalent required
Must be at least 18 years old
Must be a Certified HVAC Technician
A minimum of two years of documentable HVAC journeyman level operation, maintenance and repair experience in the HVAC and refrigeration trade
Must be able to successfully pass a background check and drug screen
Able to make a friendly impression when speaking to or corresponding with guests, vendors, and other employees
Must reflect Dollywood’s image by being genuinely friendly and caring and by taking pride in work
Must be self-motivated and disciplined
Must be able to prioritize and complete work assignments on a timely basis
Must maintain strict confidentiality and judgment regarding privileged information
Must be committed to continuous improvement
Must have professional appearance with good personal hygiene
Must promote and support a “team” work environment by cooperating and helping co-workers
Must be productive in a fast-paced environment
Must maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends and holidays
Must be sensitive to the needs of our Guests and feel empowered to act to meet their needs within company guidelines
Must be able to utilize effective communication, problem solving, conflict management and interpersonal skills
Able to comprehend instructions and retain information
Able to perform duties consistent with creating a safe and secure environment for hosts and guests
Able to be flexible to handle frequent changes in priorities
Able to add, subtract, multiply and divide with accuracy
Must be able to effectively communicate with fellow Guests and Hosts using approved communication methods
Able to tolerate various temperatures while working indoors and outdoors
Able to operate/drive a company vehicle with valid driver’s license and insurance
Able to meet the physical demands of the job
Able to balance, stoop, kneel, crawl, and crouch, and work in confines spaces
Able to lift, carry, push and/or pull objects and materials of moderately heavy weight (up to 50 lbs.) and occasionally heavier weight (up to 100lbs.)
Able to work at heights up to and in excess of 150ft
Able to operate/drive a motor vehicle
Able to endure approved exposure levels to various chemicals found in cleaning solvents, adhesives, paints, and lubricants
Able to use hand tools, power tools and equipment such as air compressor, skill saw, electric drill, impact wrench, hand wrenches, shovel, etc.
Able to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Ability to perform these operations using units of the Metric system in weight measurement, volume, and distance

Responsibilities

Inspect, repair, modify and install HVAC equipment including refrigeration and air conditioning compressors, receivers, condensers, chillers, water cooling towers, forced air converter units, pumps, automatic and hand valves, expansion valves and capillary tubes
Inspect, troubleshoot and repair various types of commercial kitchen equipment
Conduct regular preventive maintenance inspections of refrigeration units, isolated heating and ventilating units, including boilers, gas and electrically operated air conditioning equipment, and make necessary adjustments or repairs; service and repair evaporative coolers
Repair or replace defective parts in units and equipment and their controls, including thermostats, automatic switches, fan controls, log switches, damper motors, louvers, relays, filters, controls, belts, compressors, heat exchangers, high limit controls, pressure controls, safety valves, and automatic gas valves
Operate a variety of hand and power tools, welder torch, vacuum pump, test equipment utilized in the trade and a motor vehicle; maintain equipment in effective and safe working condition; maintain parts and tool inventory
Repair and rebuild semi-hermetic reciprocating compressors and compressors for centrifugal refrigeration machines
Perform skilled electrical maintenance work in the repair, installation and alteration of HVAC equipment, components, timers, motors and wiring systems as needed; connect motors to control panels
Lubricate and pack heating, ventilation, refrigeration, and air-conditioning motors, pumps, fans, and other equipment
Install and calibrate systems; install copper tubing and repair pipes and tubing as necessary; test joints and insulate pipes of refrigeration and air conditioning systems; flush boilers, descale tubing; rebuild pressure and temperature safety valves and water pumps
Install, rebuild, replace or repair fans, motors, thermostats, fuses, filters, bearings, valves, controls, gaskets and other equipment as necessary
Maintain related records concerning time, labor and materials; maintain log of tasks performed and write reports as required
Management reserves the right to change and/or add to these duties at any time