HVAC Service & Sales Technician

Apex Service Partners • Hurricane, UT

26d • $65,000 - $200,000

About The Position

As a Service and Sales Tech, you will be both a trusted technical expert and a customer-facing advisor. You’ll diagnose, service, and repair HVAC systems while also educating homeowners on replacement options, upgrades, and comfort solutions. This hybrid role combines hands-on technical work with consultative sales, ensuring customers receive both immediate service and long-term solutions tailored to their needs.

Requirements

• 2–5 years HVAC service experience
• Must have EPA and/or RMGA
• Proven ability to diagnose and repair HVAC systems.
• Excellent communication, interpersonal, and presentation skills.
• Strong customer service orientation.
• Strong communication, interpersonal, and presentation skills.
• Customer service orientation with ability to build trust and rapport.
• Technical aptitude and willingness to learn complex product information.
• Valid driver’s license and ability to handle physical workload (lifting 50 lbs).

Responsibilities

• Diagnose, service, and repair refrigeration and air conditioning equipment.
• Demonstrate efficient and effective problem-solving skills.
• Participate in manufacturer and safety training; adhere to all safety policies.
• Conduct in-home assessments to evaluate existing HVAC systems and comfort needs.
• Educate homeowners on product offerings including furnaces, air conditioners, heat pumps, and indoor air quality systems.
• Deliver persuasive, informative presentations highlighting benefits, financing options, and installation timelines.
• Prepare accurate proposals and guide customers through decision-making.
• Build rapport and maintain strong customer relationships throughout the service and sales process.
• Track activities and progress using CRM software.
• Generate leads through service calls, referrals, and company-provided resources.
• Follow up with potential customers in a timely and professional manner.
• Work closely with installation and service teams to ensure seamless project execution.
• Share customer insights with management to improve service and sales strategies.

Benefits

• Medical, Dental and Vision Insurance for Employees
• Year-round vacation opportunities
• Tool and boot allowance
• 401 (k) with company match up to 4%
• Basic and Optional life insurance
• Paid time off &Holidays
• Paid training
• Company supplied tablets

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed