HVAC Service Manager

Steve Basso Plumbing Heating & A/C•Bridgeport, CT

12d•$110,000 - $135,000•Onsite

About The Position

Are you ready to lead a high-performing team and make a direct impact in the HVAC industry? Steve Basso Plumbing, Heating & A/C is searching for an ambitious full-time HVAC Service Manager to join us in Bridgeport, CT. If you want to build your career with a reputable company that truly values operational excellence and customer satisfaction, you'll want to keep reading. WHAT'S THE SCOPE? This full-time opportunity comes with a competitive salary of $110,000 – $135,000/year and a platform to showcase your leadership, technical expertise, and business acumen. As our HVAC Service Manager, you will work on-site in Bridgeport, CT, Monday through Friday from 7 am to 5 pm. This consistent daytime schedule allows you to lead and support your team during peak business hours, with weekends off to recharge. YOUR CONTRIBUTIONS MATTER As an HVAC Service Manager at Steve Basso Plumbing, Heating & A/C, you will arrive ready to lead a diverse team of HVAC and plumbing technicians, customer service representatives, and dispatchers. You will oversee the scheduling and dispatching of service calls, manage budgets, monitor inventory, and coordinate vehicle maintenance to ensure seamless operations. Your day will be filled with opportunities to solve technical challenges, provide advanced troubleshooting support, and keep your team up to date with the latest industry codes and technologies. You will serve as the primary point of contact for customer issues, working to resolve concerns, foster loyalty, and ensure complete satisfaction. You will also identify new business opportunities, generate sales leads, and assist with estimates-all while upholding OSHA safety standards and environmental regulations. When people are fed up with slow and inefficient home comfort services, they come to us. Founded in 1974, our company provides top-notch repair, maintenance, and installation services while prioritizing customer service. We know how much time and money people invest into their homes, which is why our techs are technically trained and emphasize efficiency. Our company is locally owned and operated , and that allows us to give our customers the personalized attention they deserve. We love what we do, and we want to hire people who do too! We have a unique business model based on integrity and unparalleled trade practices that fosters an environment where every employee can succeed . Here, we encourage you to grow your skills and your knowledge , because we want our employees to excel both technically and financially. In addition to a supportive team environment , we also offer our team great pay and generous benefits . JOIN US! If you're ready to step into a leadership role where your expertise and drive will be recognized and rewarded, start your next chapter with Steve Basso Plumbing, Heating & A/C. Apply today using our mobile-friendly application and take the first step toward joining a company that's committed to your success! Must have the ability to pass a background check and drug screening test.

Requirements

8+ years of experience in HVAC
Current CT HVAC License
Solid understanding of HVAC systems, repair, and maintenance
Strong leadership and communication skills
Ability to recruit, motivate, and mentor diverse teams
Organizational and time management skills
Skills in budgeting, sales, and performance metrics
Ability to resolve conflicts and foster a positive work environment
Clean driving record and valid driver's license
Must have the ability to pass a background check and drug screening test.

Nice To Haves

Residence within 25 miles of the 06610 zip code is preferred!

Responsibilities

Lead a diverse team of HVAC and plumbing technicians, customer service representatives, and dispatchers.
Oversee the scheduling and dispatching of service calls
Manage budgets
Monitor inventory
Coordinate vehicle maintenance
Solve technical challenges
Provide advanced troubleshooting support
Keep your team up to date with the latest industry codes and technologies
Serve as the primary point of contact for customer issues, working to resolve concerns, foster loyalty, and ensure complete satisfaction.
Identify new business opportunities
Generate sales leads
Assist with estimates
Uphold OSHA safety standards and environmental regulations.