HVAC Service Coordinator

S. A. Comunale Co., Inc.•St. Albans, WV

About The Position

S.A. Comunale is seeking an HVAC Service Coordinator to Support the West Virginia Branch. The primary function of this role is to assist the HVAC department with coordination of manpower, material procurement and financial billings. The Company goal is to continuously grow the revenues of the HVAC department while maintaining profits, satisfying customers’ requirements, and staying compliant with required guidelines. Additional duties include general clerical and project-based work as well as administrative support for the HVAC Installation Manager in the HVAC Department. This job requires attention to detail with a focus on data entry, accuracy, and communication.

Requirements

High School Diploma or GED is required.
3+ years’ previous experience in the fire protection or construction industry is required.
Significant knowledge of Microsoft Office Software (i.e. Word, PowerPoint, and particularly Excel) is required.
Ability to think strategically, make sound decisions, and produce accurate and timely results is required.
Building positive working relationships with multiple levels of employees and management is required.
Demonstrating integrity and professionalism is required.
Demonstrating commitment to company values is required.
Excellent organizational skills are required.
Ability to follow-up on tasks and assignments in a timely manner is required.
Excellent written and verbal communications skills are required.
Ability to prioritize in a fast-paced multi-task environment is required.
Ability to perform basic business mathematical functions is required.
Ability to work with minimal supervision is required.
Ability to work effectively in a team environment is required.
Complying with all operating policies, procedures, executed Plans, and Programs is required.

Responsibilities

Prepare, organize and store information in paper and digital form.
Prepare various contract documents and complete project closeout documentation.
Compile job cost reports.
Gathers required records to compile all information needed for billing.
Update customer system inventory in the CRM program for completed billings.
Prepares invoices, listing items sold, work completed, amounts due, credit terms, and dates of completion.
Ensures that all billing and accounting deadlines are met and communicates exceptions as necessary.
Produces various billing reports, summarizing and analyzing them as necessary.
Assists with the creation of billing summaries for customers without website billing.
Works with account representatives as needed to prepare and correct invoices.
Follow up on open receivables and maintain aging report for A/R updates.
Review vendor statements and investigate older items.
Participate in month-end closing processes.
Backup with Service Coordinator to assist with dispatching as necessary.
Answer incoming phones as necessary