HVAC Service Coordinator

Comfort Systems USA

11d

About The Position

Comfort Systems USA Southwest is a leading provider of commercial HVAC services, committed to delivering exceptional mechanical solutions across Arizona and beyond. We pride ourselves on our team-oriented culture, technical excellence, and dedication to customer satisfaction. We are seeking a highly organized and proactive HVAC Service Coordinator to join our dynamic service team. This role is essential in ensuring smooth scheduling, communication, and support for our field technicians and customers. Comfort Systems USA is composed of more than 45 operating companies in over 170 locations across the United States. We are a leading building and service provider for mechanical, electrical and plumbing building systems. We take great pride in knowing that the work we do can improve the lives of those around us. Our national footprint means that we have career opportunities across the USA, ranging from entry-level field and office positions to experienced professionals who support a wide range of projects.

Requirements

Prior experience in HVAC service coordination role preferred.
Strong organizational and multitasking skills.
Excellent communication and customer service abilities.
Proficiency in Microsoft Office and service management software.
Ability to thrive in a fast-paced, team-oriented environment.

Responsibilities

Schedule and dispatch HVAC service technicians for maintenance and emergency calls.
Coordinate service appointments and ensure timely follow-up.
Communicate effectively with customers, technicians, and internal departments.
Maintain accurate records of service calls, work orders, and customer interactions.
Assist with invoicing, parts ordering, and warranty claims.
Monitor technician workloads and optimize scheduling for efficiency.
Provide administrative support to the service department as needed.