HVAC Dispatcher
F.H. Furr•Georgetown, DE
•Onsite
About The Position
F.H. Furr is expanding and seeking a detail-oriented, organized, and customer-focused Dispatcher to join their Georgetown, DE team. This role plays a key part in ensuring efficient scheduling, strong communication, and exceptional service delivery for customers and technicians.
Nice To Haves
- Prior experience in dispatching or scheduling
- Experience with ServiceTitan and/or ProBook is strongly preferred
- Excellent multitasking, communication, and problem-solving skills
- Ability to work in a high-paced environment with shifting priorities
- Strong customer service orientation and teamwork mindset
Responsibilities
- Coordinate and dispatch service technicians based on skill set, availability, and customer requirements
- Monitor job progress and make real-time adjustments to ensure schedule accuracy
- Provide customers with updates, estimated arrival times, and follow-up communication
- Support field technicians by relaying job-related information and ensuring proper documentation
- Maintain accurate records within the dispatching system
- Collaborate closely with customer service, service managers, and field teams
Benefits
- Competitive compensation
- Opportunities for career growth within a rapidly expanding company
- Supportive and collaborative work environment
- Comprehensive benefits package (medical, dental, vision, 401k, etc.)
- Paid time off
- Company-sponsored training
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1-10 employees
