HUMAN SERVICES PROGRAM MANAGER - SES - 64003527

State of Florida

5d • $55,000 - $65,000 • Onsite

About The Position

This position is responsible for FDOH Nassau Healthy Start Program Management. The Program Manager's dual roles include planning, monitoring, evaluation, and supervision of direct staff that provide ongoing intensive services to at-risk families in Nassau County. This includes assuring services are designed to best meet the trends and needs of the community as it relates to infant death, fetal death, teen pregnancy, and low birth weight births. This position also is responsible for planning and management of program budget.
Additional duties added include grant writing to obtain new funding to expand services. Supervision is directed at ensuring risk appropriate care for clients, assuring quality services and protecting the integrity and respect of the families we serve.
In addition to regular and consistent supervision with Healthy Start staff, supervision includes review of cases, review of FSP and level 3 clients, review of current stress/workload concerns and training of program staff. Management of staff – facilitation of regular staff meetings, to include training, team building, and case review. Clinical consultation and counseling services provided to families who are high risk.
Attendance at local community meetings which relate to Healthy Start population, community agency networking. Promotion of client access to outside resources and community collaboration. Plan and coordinate training sessions for staff on maternal and child health issues.
Responsible for monthly, quarterly and the annual report to the Healthy Start Coalition. Maintains adherence to the Florida Department of Health Healthy Start Standards and Guidelines.
Evaluation of services monthly - to include random chart reviews and random phone surveys to assure quality and accuracy in service delivery. Trends to be noted and used for staff education and training. Quarterly chart summaries compiled for reporting

Requirements

• Knowledge of practices in counseling and social work
• Knowledge of professional ethics in relation to education and supportive counseling
• Interviewing techniques
• Ability to develop plans of care for cases
• Ability to plan, organize, coordinate work assignments
• Ability to actively listen
• Ability to communicate effectively
• Ability to establish and maintain effective working relationships with others and to use a personal computer.
• Must have a bachelor's degree from an accredited college or university with the major course of study in social services, nursing, community/public health or related studies.
• Must have two years or more of supervisory, management, or leadership experience.
• Must have at least two years of community-related work experience.
• Requires travel in various clinic locations and other community partners in Nassau County throughout the day.
• This position requires a willingness to work before, during, and/or beyond normal work hours in the event of an emergency. This includes emergency duties including, but not limited to, response to threats involving any disaster, man-made or natural.
• Valid Driver’s License
• Must be able to bend, squat, or stand for prolonged time, and lift items up to 35 pounds.

Nice To Haves

• Preferred Current/active license, in good standing, in the state of Florida, with related degrees of social service, nursing, community/public health or related studies.
• Preferred experience with engaging with community partners.
• Preferred with public speaking experience.
• Preferred ability to fluently read, write, and speak both English and Spanish.
• Preferred Healthy Start or Maternal Health experience.
• Preferred MPH, MSN, or LCSW

Responsibilities

• Planning, monitoring, evaluation, and supervision of direct staff that provide ongoing intensive services to at-risk families in Nassau County.
• Assuring services are designed to best meet the trends and needs of the community as it relates to infant death, fetal death, teen pregnancy, and low birth weight births.
• Planning and management of program budget.
• Grant writing to obtain new funding to expand services.
• Supervision is directed at ensuring risk appropriate care for clients, assuring quality services and protecting the integrity and respect of the families we serve.
• Review of cases, review of FSP and level 3 clients, review of current stress/workload concerns and training of program staff.
• Management of staff – facilitation of regular staff meetings, to include training, team building, and case review.
• Clinical consultation and counseling services provided to families who are high risk.
• Attendance at local community meetings which relate to Healthy Start population, community agency networking.
• Promotion of client access to outside resources and community collaboration.
• Plan and coordinate training sessions for staff on maternal and child health issues.
• Responsible for monthly, quarterly and the annual report to the Healthy Start Coalition.
• Maintains adherence to the Florida Department of Health Healthy Start Standards and Guidelines.
• Evaluation of services monthly - to include random chart reviews and random phone surveys to assure quality and accuracy in service delivery.
• Trends to be noted and used for staff education and training.
• Quarterly chart summaries compiled for reporting

Benefits

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
• Retirement plan options, including employer contributions
• Flexible Spending Accounts;
• Tuition waivers;

What This Job Offers

• Job Type: Full-time
• Career Level: Manager