Human Services Program Consultant I

State of North Carolina • Gastonia, NC

22h

About The Position

The primary purpose of this position is to carry line responsibility for ensuring that the Subsidized Child Care Assistance Program is developed and operated in accordance with Federal and State laws, rules adopted by the Social Services Commission, and policies and procedures of the Division of Child Development and Early Education. It is the responsibility of the Consultant to provide direction and consultation to assist county departments of social services and other local purchasing agencies to plan, organize, budget and staff for the child care subsidy program and other child development initiatives; to identify local purchasing agency training needs and plan, arrange, and/or conduct training; and to provide policy monitoring to verify local purchasing agency compliance with applicable policies and procedures. The consultant will also be responsible for providing support related to the NC FAST case management system. The Consultant will be assigned to specific counties which may be subject to change at times. The Consultant is expected to provide local purchasing agency visits, conferences, support group meetings, telephone consultation, training etc., in relation to Division requirements and the needs in the local administrative agencies. This position requires travel throughout the assigned counties and occasional overnight travel. There is also occasional travel statewide for trainings and meetings. Due to travel, there is a need for flexibility and the employee's daily schedule may vary to carry out professional responsibilities. This is a field-based position, and the selected candidate must reside in or contiguous to one of the following counties of North Carolina: Alexander, Alleghany, Ashe, Burke, Cabarrus, Caldwell, Catawba, Cleveland, Gaston, Iredell, Lincoln, Mecklenburg, Polk, Rowan, Union, and Wilkes.

Requirements

• Master's degree in a discipline relative to the program from an appropriately accredited institution and two years of related experience; or Bachelor’s degree in a discipline relative to the program area from an appropriately accredited institution and four years of related experience; or an equivalent combination of education and experience.

Nice To Haves

• Knowledge of the Subsidized Child Care Assistance Program and NC FAST to provide consultation and technical assistance regarding policies, procedures, good practice, and resources in the subsidy program.
• Function independently with the counties assigned, e.g., continuously coordinating with each county to strengthen county operations; generating specific tasks in response to Division priorities and objectives and to needs identified through planning with the counties; scheduling the frequency, duration, and content of contact in relation to work objectives.
• Function as part of a team when special projects, assignments, or training needs are identified as a work priority which has relevance to the subsidy programs.
• Work together with DCDEE staff, DSS staff, local staff and agency committees to develop new policies and to change or refine current policies when needed.
• Demonstrated working knowledge of the Subsidized Child Care Assistance Program, NC FAST, and Client Services Data Warehouse (Business Objects web-based data base).

Responsibilities

• Carry line responsibility for ensuring that the Subsidized Child Care Assistance Program is developed and operated in accordance with Federal and State laws, rules adopted by the Social Services Commission, and policies and procedures of the Division of Child Development and Early Education.
• Provide direction and consultation to assist county departments of social services and other local purchasing agencies to plan, organize, budget and staff for the child care subsidy program and other child development initiatives
• Identify local purchasing agency training needs and plan, arrange, and/or conduct training
• Provide policy monitoring to verify local purchasing agency compliance with applicable policies and procedures.
• Provide support related to the NC FAST case management system.
• Provide local purchasing agency visits, conferences, support group meetings, telephone consultation, training etc., in relation to Division requirements and the needs in the local administrative agencies.

Benefits

• The State of North Carolina offers excellent comprehensive benefits.
• Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis).
• Employees also receive paid vacation, sick, and community service leave.
• In addition, paid parental leave is available to eligible employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees