Human Services Coordinator II

Commonwealth of Massachusetts • Beverly, MA

6d

About The Position

The Department of Developmental Services (DDS) is seeking candidates for a Human Services Coordinator II for the North Shore Area Office in Beverly. The Human Service Coordinator II position provides supervision, support, consultation, and orientation to assigned Human Service Coordinators. The incumbent will help coordinate and facilitate the development of Individual Support Plans (ISPs). Duties and Responsibilities: (these duties are a general summary and not all inclusive.) Assigns and monitors cases to Human Service Coordinators and participates in Area planning, policy development and resource allocation activity. Reviews and monitors the planning process; serves as liaison for individuals entering the Department of Developmental Services (DDS) system and compiles, maintains and prepares individual’s statistics and resource service data. Oversees special projects as assigned and coordinates and facilitates the development of an Individual Support Plan that incorporates a broad spectrum of individual needs, skills and desires. Provides direct advocacy in human, civil and legal rights and arranges or organizes DDS-funded and generic support services in response to needs of individuals. Participates in training role, including field inter-agency and provider training. Oversees the service coordinator’s monitoring of the implementation of individual services provided and maintains regular and consistent contact with individual/guardians, service providers and families as indicated. Arranges or organizes DDS funded and generic support services in response to needs of individuals and provides information and referral to and from state agencies, service providers, private vendors and clinical professionals. Maintains individual records and ensures complete and accurate information including compilation and preparation of case statistics and resource/service data. About the Department of Developmental Services The mission of the Department of Developmental Services (DDS) is to create innovative and genuine opportunities for individuals with intellectual and developmental disabilities including Autism Spectrum Disorder to participate fully and contribute meaningfully to their communities as valued members. DDS serves over 43,000 vulnerable individuals throughout their lifetimes, providing a spectrum of day, employment, and residential supports. The agency directly oversees and manages $3 billion in public funds ($2.7B+ operating budget) and approximately 5,500 staff, the largest state employee workforce of any agency in the Massachusetts executive branch of government. For more information about our agency and programs visit\: www.mass.gov/dds

Requirements

• Applicants must have (A) at least four (4) years of full-time, or equivalent part-time, case management or clinical/therapeutic experience
• Applicants must have (B) any equivalent combination of the required experience and the substitutions below.
• Based on assignment, travel may be required.
• Incumbents who elect to use a motor vehicle for travel must have a current and valid motor vehicle driver's license at a class level specific to assignment.
• A Bachelor's degree or higher in a related field may substitute for two (2) years of the required (A) experience.
• Based on assignment as Qualified Intellectual Disabled Professionals, within the Department of Developmental Services, a Bachelor's degree or higher in social work, psychology, sociology, counseling, counseling education, education of the physically or emotionally handicapped, education of the multiple handicapped, education of the learning disabled, human services, rehabilitation, rehabilitation counseling, nursing, recreation therapy, art therapy, dance therapy, music therapy, physical education or other a related field is required.
• Based on assignment as a Mental Health Case Manager or Forensic Transition Team Coordinator, within the Department of Mental Health, a Bachelor's degree or higher in social work, psychology, sociology, counseling, counseling education, education of the physically or emotionally handicapped, education of the multiple handicapped, education of the learning disabled, human services, rehabilitation counseling, education or other a related field is required.

Nice To Haves

• Ability to develop and maintain a respectful, caring, tolerant, ethical, and empowering relationship with individuals with intellectual and developmental disabilities.

Responsibilities

• Assigns and monitors cases to Human Service Coordinators and participates in Area planning, policy development and resource allocation activity.
• Reviews and monitors the planning process; serves as liaison for individuals entering the Department of Developmental Services (DDS) system and compiles, maintains and prepares individual’s statistics and resource service data.
• Oversees special projects as assigned and coordinates and facilitates the development of an Individual Support Plan that incorporates a broad spectrum of individual needs, skills and desires.
• Provides direct advocacy in human, civil and legal rights and arranges or organizes DDS-funded and generic support services in response to needs of individuals.
• Participates in training role, including field inter-agency and provider training.
• Oversees the service coordinator’s monitoring of the implementation of individual services provided and maintains regular and consistent contact with individual/guardians, service providers and families as indicated.
• Arranges or organizes DDS funded and generic support services in response to needs of individuals and provides information and referral to and from state agencies, service providers, private vendors and clinical professionals.
• Maintains individual records and ensures complete and accurate information including compilation and preparation of case statistics and resource/service data.

Benefits

• Comprehensive Benefits When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.
• Explore our Employee Benefits and Rewards!
• An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.
• The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law.
• Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees