Human Resources Support Associate

Tennessee Board of Regents•Knoxville, TN

5d•$34,939 - $43,673•Onsite

About The Position

Tennessee College of Applied Technology Knoxville is accepting applications for a full-time Human Resources Support Associate at the Knoxville main campus. This role is designed to be highly welcoming, employee-centered, and student-centered, providing supportive, front-line HR assistance to faculty and staff while helping ensure a positive experience across all TCAT Knoxville locations. The position serves as a friendly point of contact for HR-related questions, updates, and processes, with working hours of 7:30 a.m. to 4:00 p.m., Monday through Friday (37.5 hours per week).

Requirements

A high school diploma (or equivalent) is required, along with a post-secondary technical diploma or an Associate’s degree.
A minimum of five years of related work experience.
Strong working knowledge of Excel spreadsheets is preferred to support data compilation, tracking, and reporting.
Maintain a high level of professionalism, organization, reliability, and attention to detail
Handle sensitive information with strict confidentiality and discretion
Demonstrate strong computer proficiency, including Banner (college database), word processing, spreadsheet creation, email, and reporting
Communicate professionally and effectively, both verbally and in writing, to build and maintain positive working relationships within and outside the department
Remain composed and productive in a fast-paced environment
Provide strong interpersonal skills with faculty, staff, and student populations
Actively listen to students and employees, understand needs, and respond in a helpful and positive manner
Manage multiple priorities, adapt to changing assignments, and meet deadlines consistently
Work independently and collaboratively in a team environment with flexibility, initiative, and a willingness to learn

Nice To Haves

Experience in higher education and/or human resources
Experience with Banner student information system

Responsibilities

Supports day-to-day Human Resources operations by assisting with employee onboarding, enrollment, and orientation for all new hires.
Completes Electronic Personnel Action Forms (EPAFs) for employee changes and updates in Banner, maintaining accurate personnel files, processing appointments for new faculty/staff and temporary employees, and preparing annual renewal letters and temporary contracts.
Assists with monthly payroll processing and reconciliation, supports annual benefits activities such as new and annual enrollment, and helps employees with retirement, benefits, and related personnel updates.
Gathers budget-related information and uses Excel spreadsheets to compile data, track status, and support reporting.
Assists with recruitment activities, including job postings, attending job fairs, and scheduling interviews, coordinating with interview committees, and supports annual employee training tracking for Title VI and Title IX.
Contributes to internal and external personnel-related reports and surveys (e.g., IPEDS, TBR, State of Tennessee, Title VI, Title IX, and THEC) and ensures monthly leave reports and employee timesheets are submitted and balanced with leave requests.
Attends TBR meetings and training while maintaining a working knowledge of institutional and federal policies and COE accreditation standards, including FERPA and the ADA.
Prioritizes multiple tasks and projects, adapts to changing priorities, and meets institutional and departmental deadlines.
Remains current within the department and technologies; acquire, maintain, and apply knowledge of current practices and procedures; attend scheduled college and division professional development and in-service activities; support related professional organizations; stay up to date through ongoing training, conferences, webinars, and self-study to maintain expertise in changing educational regulations and systems.
Assists in the recruitment and selection of college personnel as assigned; participate in accreditation activities, attend convocation and commencement exercises, and participate in mandatory college programs; develop and maintain positive and cooperative relationships with colleagues and industry partners; work to meet COE accreditation standards. Cooperate with outside agencies; establish and maintain good public relations with the school’s general public.
Performs other duties as assigned by supervisor and/or administration, on and off campus.
Occasional travel may be required to attend information sessions, recruitment events, meetings, or department needs to all campus locations or training off-site.