Human Resources Solution Center Specialist

LG Electronics • Englewood Cliffs, NJ

7d • $25 - $42

About The Position

The HR Solutions Center Specialist provides Tier 1 and Tier 2 human resources (HR) support to employees across all U.S. locations. This role serves as a primary point of contact for HR inquiries related to policies, HRIS systems, payroll, total rewards, and employee relations. The specialist ensures timely and accurate responses to employee requests, maintains HR data integrity, and supports employee lifecycle processes such as onboarding, offboarding, and internal transfers. Additionally, the position contributes to process improvements, system enhancements, and the upkeep of centralized HR documentation to enhance employee experience and operational efficiency.

Requirements

• Minimum of 3 years of experience in an HR administration or HR service center environment.
• Bachelor’s degree required, preferably in Human Resources, Business Administration, or a related field.
• Working knowledge of HRIS systems (e.g., Workday, SAP, or similar).
• Proficiency in Microsoft Office Suite and HR service management tools.
• Basic understanding of HR policies, procedures, and employment laws.
• Strong attention to detail and data accuracy.
• Excellent communication and customer service skills.
• Ability to handle confidential information with discretion.
• Problem-solving mindset with the ability to collaborate across HR functions.

Responsibilities

• Provide first-level (Tier 1) and intermediate (Tier 2) HR support to employees via phone and email within established service level agreements (SLAs).
• Maintain and update employee data in HRIS and related systems, ensuring accuracy and compliance with company policies.
• Support HR processes including onboarding, offboarding, and employee transitions.
• Manage and maintain employee documentation and I-9 records.
• Collaborate with HR Centers of Excellence (COEs) and other HR teams to resolve data or policy-related issues.
• Identify opportunities for process improvement and automation to enhance service delivery.
• Participate in HR Solutions Center projects and initiatives as assigned.

Benefits

• No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.
• Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.
• Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.
• Performance based Short-Term Incentives (varies by role).
• Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives.
• Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.
• Group Rate Life and Disability Insurance.
• Eligible for the relevant benefit programs offered through our partner agencies.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level