Human Resources & Risk Management Director (1409)

INTERSTATE PARKING COMPANY LLC•Milwaukee, WI

About The Position

We’re seeking an experienced Human Resources & Risk Management Director to lead our people strategy and oversee organizational risk programs. This role is ideal for a strategic, people-focused leader who can balance employee experience, regulatory compliance, and enterprise risk management to support a safe, productive, and high-performing workplace. Interstate Parking is a rapidly growing managed parking solutions company headquartered in Milwaukee, Wisconsin with 500+ team members operating over 400 locations with more than 85,000 parking spaces in geographic markets from California to Vermont. We’ve accomplished this by creating exceptional customer experience by implementing advanced technology and innovative marketing techniques. Our rapid growth means we’re always seeking to add highly talented and creative people to the Interstate team. We truly value our people and the quality of our work environment. In 2023 through 2025 we received Top Workplace recognition from the Milwaukee Journal Sentinel. In addition, Interstate also earned national Cultural Excellence awards for Leadership, Innovation, Employee Well-Being, and Employee Appreciation. We’re extremely proud of this recognition because it’s based entirely on feedback from our team members! Learn more: https://topworkplaces.com/company/interstate-parking/ Our rapid growth means we’re always seeking to add highly talented and creative people to the Interstate team.

Requirements

Bachelor’s degree in Human Resources, Business, Risk Management, or related field required.
7+ years of progressive HR experience, with strong leadership responsibility.
Experience in risk management, safety programs, or compliance oversight.
Strong communication, problem-solving, and decision-making skills.
Ability to build trust, lead change, and foster a positive organizational culture.

Nice To Haves

Master’s degree or certifications (SHRM-CP/SCP, PHR/SPHR, ARM, CRM) preferred.

Responsibilities

Lead the HR function, including talent acquisition, onboarding, performance management, and employee relations.
Drive organizational culture, employee engagement, and workforce development initiatives.
Oversee compensation and benefits, ensuring competitive and compliant programs.
Ensure compliance with all federal, state, and local employment laws.
Develop and manage the organization’s risk management framework and mitigation plans.
Oversee insurance programs (general liability, workers’ compensation, property, cyber, etc.).
Investigate and manage claims, incidents, safety concerns, and workplace accidents.
Ensure employment and consumer protection compliance and lead safety, emergency preparedness, and business continuity planning.
Create, update, and enforce HR and risk-related policies and procedures.
Conduct internal audits and oversee compliance training programs.
Serve as a key advisor to senior leadership on HR and risk matters.