Human Resources Professional (Human Resources Professional II), Division of Human Resources

CSU Careers • San Bernardino, CA

2d

About The Position

Under general supervision, the Human Resources Professional administers and implements Human Resources programs and initiatives. Responsibilities cover most technical aspects of employment services and related projects. Applies professional level knowledge of human resources. Collaborates with various stakeholders to ensure compliance with human resources policy, regulations, and relevant bargaining contracts, and help stakeholders handle requests. Handles multiple work priorities and is accountable for own work results.

Requirements

• Equivalent to a bachelor's degree in a related field and two years of relevant experience. Additional experience which demonstrates acquired and successfully applied knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. An advanced degree in a related field may be substituted for the required experience on a year-for-year basis.
• Working knowledge of human resources principles, practices, and applicable laws, regulations, and compliance requirements.
• Demonstrated experience developing, implementing, and maintaining human resources standards, policies, and procedures.
• Strong project planning and organizational skills with the ability to plan, prioritize, and manage multiple projects simultaneously.
• Strong analytical skills with the ability to evaluate and interpret data, draw sound conclusions, and develop actionable recommendations.
• Excellent communication and interpersonal skills with the ability to clearly present information and effectively advise managers, staff, and faculty on human resources policies and procedures.

Nice To Haves

• Knowledge of university infrastructure, policies, procedures, and administrative operations.
• Ability to interpret and apply university, state, and federal employment-related policies, exercising independent judgment when guidelines are limited.
• Strong administrative, organizational, and problem-solving skills with the ability to manage multiple priorities independently.
• Excellent written and verbal communication skills, including drafting professional correspondence and reports.
• Proficiency with office software and technology tools (e.g., Microsoft Office Suite, Zoom) and ability to quickly learn new systems.
• Strong analytical, critical thinking, and decision-making skills with sound judgment and discretion.
• Ability to maintain confidentiality and securely handle sensitive employment and personnel records.
• Proven ability to collaborate effectively in a team environment and adapt to changing workloads in a fast-paced setting.

Responsibilities

• Coordinate daily operations of the Human Resources office by collaborating with internal and external partners, monitoring office needs, maintaining supplies and inventories, and ensuring continuity of services.
• Serve as a primary point of contact for Human Resources by screening and responding to inquiries via phone, email, and in person; provide guidance on HR policies and procedures and route inquiries appropriately.
• Process, track, and distribute HR documentation, mail, and work orders in a timely and accurate manner.
• Administer employee offboarding procedures and support system access requests, including volunteer and third-party approvals.
• Monitor background check and Live Scan requirements to ensure compliance with established policies and standards.
• Perform accurate data entry and maintenance in PeopleSoft, including name changes, Person of Interest (POI) requests, educational updates, and student employment transactions.
• Support Employment Services website maintenance, special project tracking, survey data analysis, and coordination of calendars and meetings for the Director.
• Serve as the primary onboarding delegate responsible for coordinating and processing onboarding activities for staff, management, faculty, and student employees.
• Ensure completion and compliance of HR onboarding requirements, including CSU Recruit forms, Tracker I-9 verification, and Mandated Reporter acknowledgments.
• Maintain compliance with federal I-9 regulations by tracking, monitoring, and verifying reverifications.
• Guide hiring departments, onboarding delegates, and applicants through onboarding procedures and timelines.
• Monitor, review, and process Campus Request Forms through Adobe Sign.
• Prepare and maintain personnel file documentation in accordance with HR and regulatory standards.
• Schedule onboarding sessions and lead in-person and virtual onboarding meetings to verify form accuracy and provide procedural guidance to new hires.
• Assist in planning, coordinating, and delivering Human Resources projects, initiatives, and events.
• Support New Employee Orientation (NEO) by preparing materials, coordinating logistics, and presenting HR-related content to new hires.
• Perform other classification-related duties as assigned in support of departmental goals, service excellence, and operational needs.

Benefits

• The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees