Director of Human Resources

MRA Recruiting Services • West Bend, WI

4d • Onsite

About The Position

Hire, Develop, and Retain Great Employees. The Director of Human Resources exists to strengthen Serigraph’s culture by developing leaders, engaging and supporting employees, and aligning people, and practices to our values and business goals—so every individual has the clarity, capability, and support to succeed.

The Director of Human Resources is a hands-on, working leader responsible for aligning people strategies with Serigraph's Business Goals while strengthening leadership capability and employee engagement. This role leads and develops a small HR team and oversees core functions including recruiting and onboarding, employee relations, performance management, training and development, benefits, and payroll. By building strong hiring and development practices, delivering practical guidance, and ensuring consistent, compliant processes, the Director of Human Resources helps ensure employees are well-matched to their roles and supported in a positive, values-driven employee experience.

Serigraph has over 70 years of experience in printing, advanced decorating technologies and graphic solutions for the automotive, appliance, consumer, medical, power sports, and point-of-purchase markets. Our core business is decorating plastic. We print, form, mold, finish and fulfill in-house. Serigraph specializes in transforming our customer’s brands to the physical world through print. Come help us build a team of creative problem solvers who know they can make a difference—because that’s the kind of community we want.

Requirements

• Bachelor’s degree in human resources or business administration preferred or equivalent experience.
• Eight or more years of experience in senior human resources role in a manufacturing environment.
• Knowledge of employment law, both federal and state, and HR best practices, including experience with employee relations and investigations.
• Experience in leading leadership development and training initiatives.
• Professionalism and confidentiality.
• Excellent communication, organization, and accuracy.
• Experience in Microsoft Office products with advanced Excel skills.
• Team player with a customer service mindset for employees and leaders.
• Knowledge of good departmental and company safety/housekeeping/PPE practices.
• Understand departmental procedures and policies.

Nice To Haves

• Certifications such as PHR or SHRM-CP.
• Experience in UKG ideal, specifically UKG Pro and UKG WFM (Dimensions).
• Experience working in ISO, IATF, or other quality management systems.
• Valid driver's license for travel between facilities or to other HR related events.

Responsibilities

• Partner with executive and functional leaders to develop and execute people strategies that align with business objectives and long-term organizational needs.
• Advise leadership on workforce planning, organizational design, talent needs, and succession planning.
• Provide data-informed HR insights and metrics to support decision-making and continuous improvement.
• Oversee recruiting, hiring, and onboarding to ensure a consistent, high-quality candidate and new hire experience and strong role alignment.
• Partner with leaders to ensure employees are well-matched to their roles, have clear performance expectations, and defined development paths.
• Lead the performance management process, ensuring alignment with business goals, accountability, and employee growth.
• Coordinate training and leadership development initiatives that support individual capability, team effectiveness, and future talent needs.
• Serve as a trusted resource to employees and leaders, addressing questions, concerns, and workplace issues with professionalism and confidentiality.
• Manage employee relations matters, including conflict resolution, investigations, and disciplinary actions, ensuring consistency and fairness.
• Educate employees and leaders on company policies and practices, ensuring consistent application across the organization.
• Support and reinforce a positive, values-driven culture grounded in accountability, respect, and continuous improvement.
• Oversee benefits administration and analyze plan utilization and spend to improve employee experience and population health.
• Manage employee leave administration in compliance with ERISA, FMLA, and applicable labor regulations.
• Oversee payroll processing and related audits to ensure accuracy, compliance, and timeliness.
• Leverage HR systems to maintain accurate data, reporting, and process efficiency.

Benefits

• Competitive wages
• Access to earned wages before the scheduled payday
• Paid time off, 10 paid holidays, and a vacation buy/sell program
• Free onsite healthcare and telemedicine including COVID testing
• Full benefits package including health, dental, vision, disability, and life insurance
• 401(k) eligibility on day one
• Free onsite fitness facility and walking trails
• Cross training, growth, and promotion from within

What This Job Offers

• Job Type: Full-time
• Career Level: Director