Human Resources Partner

University of Chicago • Middletown, PA

1d • $82,000 - $88,000 • Hybrid

About The Position

The Human Resources Partner for IT Services serves as a key connection between Central Human Resources, the Payroll Office, and IT Services, providing guidance and support to managers and staff on a wide range of HR-related matters. This role assists with employee and labor relations, including advising managers and helping address workplace concerns. The position is responsible for investigating and resolving payroll discrepancies in collaboration with Central HR and the Payroll Office. Additionally, the Human Resources Partner maintains accurate personnel files and employment records while ensuring compliance with applicable policies, procedures, regulations, and collective bargaining agreements. This role also supports the HR team in implementing initiatives such as professional development programs, training, and employee onboarding. Serving as a trusted advisor to IT Services staff, the Human Resources Partner helps interpret and apply University policies and procedures effectively.

Requirements

• Minimum requirements include a college or university degree in related field.
• Minimum requirements include knowledge and skills developed through 2-5 years of work experience in a related job discipline.

Nice To Haves

• Bachelor’s degree.
• Previous administrative or customer services experience.
• Previous work experience with Microsoft Office.
• Knowledge of employment regulations and typical human resources procedures.
• Excellent analytical, quantitative, and communications skills.
• Excellent oral and written communication skills.
• Strong customer service skills.
• Excellent follow-through on commitments, using sound judgment.
• Recognize and handle sensitive/confidential information.
• High degree of confidentiality and tact in dealing with sensitive employee issues.
• Interpret and prepare reports, prepare, plan, and coordinate events.
• Strong team player, who is a highly motivated self-starter.
• Prioritize and handle multiple tasks with flexibility in a fast-paced environment.

Responsibilities

• Owns all aspects of employee onboarding, including preparing necessary documentation, facilitating orientation sessions, and ensuring compliance with University policies.
• Ensures the off boarding process is conducted smoothly for departing staff, including exit interviews, final paperwork, system access management, and benefits information dissemination.
• Organizes, manages and executes all necessary steps for IT Summer Internship program including recruiting, manager support and engagement, professional development and logistics.
• Completes staff hiring processes, including developing job descriptions, interviewing and reference checking, and handling employment offers.
• Drafts templates and routine offer letters.
• Owns the contractor hiring processes that includes facilitating with ITS managers and procurement to ensure all needed information is presented.
• Collaborates with the senior human resources business partner and presents training programs focused on performance management practices for managers and staff.
• Offers ongoing support and resources to ensure effective goal setting, feedback delivery, and evaluation processes within I.T. services.
• Communicates University policies relating to performance evaluations, goal setting, and feedback.
• Ensures timely documentation and follow-through with necessary actions after evaluations.
• Serves as the primary contact for H-1B related employment matters.
• Collaborates with Central HR and legal counsel to submit, track, and resolves H-1B applications and renewals.
• Maintains accurate records for compliance with immigration regulations and advises employees and managers on policy updates.
• Acts as a resource for staff regarding benefits programs and compensation matters, in coordination with Central HR, addressing employee inquiries and resolving issues as needed.
• Backup for student hiring, onboarding, and payroll processing for student workers.
• Ensures compliance with student employment policies and provides resources for both students and managers.
• Administers employment changes such as salary adjustments, promotions, role reclassifications, and terminations, ensuring documentation and approvals are managed according to HR protocols.
• Collaborates with the Payroll Office to investigate and resolve payroll discrepancies, responds promptly to payroll-related inquiries, and communicates payroll schedules.
• Acts as the bridge between Central HR and IT Services, providing guidance to managers on labor relations, including conflict resolution and regulatory compliance.
• Maintains up-to-date knowledge of University policies, procedures, and collective bargaining agreements.
• Offers advice and interpretation to managers and staff regarding changes or clarifications.
• Communicates University policies relating to performance evaluations, goal setting, and feedback.
• Ensures timely documentation and follows-through with necessary actions after evaluations.
• Maintains appropriate human resources data and records, solving a range of straightforward problems using standard procedures.
• Advises managers on employee engagement, performance, succession planning and all other workplace dilemmas.
• Aids in implementing University policies relating to performance evaluations, goal setting, and feedback.
• Ensures timely documentation and follow-through with necessary actions after evaluations.
• Supports staff hiring processes, including developing job descriptions, interviewing and reference checking, handling employment offers, and conducting orientation.
• Drafts templates and routine offer letters.
• Maintains appropriate human resources data and records, solving a range of straightforward problems using standard procedures.
• Counsels employees on benefits and compensation.
• Coordinates with managers and senior colleagues to determine employee compensation.
• Analyzes data and prepares charts, graphs, and trend lines for management review with a moderate level of guidance.
• Performs other related work as needed.

Benefits

• The University of Chicago offers a wide range of benefits programs and resources for eligible employees, including health, retirement, and paid time off.
• Information about the benefit offerings can be found in the Benefits Guidebook.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees