Human Resources Operations & Systems Manager

FITCH IRICK MANAGEMENT LLC • Charlotte, NC

2d

About The Position

The HR Operations & Systems Manager is the enterprise owner of payroll operations, tax compliance, internal controls, HRIS governance, benefits system configuration, and workforce reporting. This behind-the-scenes role ensures the accuracy, integrity, and compliance of Fitch Irick’s people data and payroll processes, enabling the organization to scale, integrate acquisitions, and operate with audit-ready controls. This role is not transactional; it is a governance, compliance, and systems leadership position responsible for protecting the business and ensuring long-term operational excellence.

Requirements

• Bachelor’s degree in Human Resources, Business, or related field.
• 5+ years of progressive HR operations experience.
• Hands-on experience administering payroll and HRIS systems, preferably Paycom.
• Strong knowledge of payroll, benefits administration, HR compliance, and employment law.
• Experience supporting a multi-department or multi-entity corporate environment.
• Exceptional attention to detail and ability to handle confidential information.
• HRIS architecture & system governance
• Payroll & tax compliance expertise
• Audit controls & risk management
• Advanced reporting & analytics
• Process optimization & automation
• Regulatory knowledge (FLSA, IRS, DOL, EEOC, state agencies)
• High integrity, accuracy, and confidentiality

Nice To Haves

• HR certification (SHRM-CP/SHRM-SCP, PHR/SPHR).
• Advanced Paycom reporting and system configuration experience.
• Multi-state payroll and compliance experience.
• Experience in construction, real estate, or professional services industries.

Responsibilities

• Own payroll compliance across all federal, state, and local jurisdictions
• Ensure accurate tax withholding, garnishments, year-end filings, and regulatory reporting
• Maintain payroll documentation, audit trails, and reconciliation processes
• Provide final approval for all payroll submissions
• Design and enforce payroll and HR data control frameworks
• Conduct internal audits and variance analyses
• Partner with Accounting to reconcile payroll, benefits, and GL data
• Maintain documentation supporting compliance and audit readiness
• Own Paycom configuration, data architecture, security roles, and workflows
• Ensure data integrity and standardization across all employee records
• Optimize HRIS functionality to eliminate manual processes and reduce risk
• Serve as internal HR systems SME
• Own benefit plan setup and system configuration
• Lead carrier eligibility audits and invoice reconciliations
• Ensure accurate deductions and compliance with plan rules
• Build and maintain executive dashboards and operational reports
• Provide specialized ad hoc reporting for Finance, Operations, and Leadership
• Ensure consistency of workforce data across departments and entities
• Design systems and processes to support multi-entity growth
• Lead future HRIS implementations and acquisitions integrations
• Standardize workflows for enterprise scalability
• Hire, train, and oversee the Pay & Benefits Specialist
• Transition processing work while retaining governance, controls, and approvals
• Maintain separation of duties: Specialist executes, Manager approves

Benefits

• Health, dental, and vision insurance.
• Short-term & long-term disability.
• Life insurance & AD&D coverage.
• Pet insurance.
• PTO
• Paid company holidays & floating holiday of choice.
• Employee Assistance Plan for you and your family.
• Enjoy a workplace that celebrates milestones, rewards high-quality work, and offers professional development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager