Human Resources Operations Specialist- Temp - Perm.

IVI America • Jersey City, NJ

2d

About The Position

The Human Resources Operations Specialist is responsible for supporting core HR processes, systems, and workflows across the organization. This role partners closely with HR, Payroll, IT, and Management to ensure accuracy, efficiency, and a positive employee experience. The ideal candidate is detail-oriented, tech-savvy, and comfortable managing multiple priorities in a fast-paced environment.

Requirements

• 2+ years of HR operations, HRIS, or generalist experience preferred.
• Experience with HRIS platforms and ticketing systems (InvGate, SAP SuccessFactors, ADP) highly preferred.
• Strong attention to detail, organization, and time-management skills.
• Excellent communication skills with the ability to partner across departments.
• Ability to handle confidential information with discretion.

Responsibilities

• HR Systems Administration (InvGate and Related Platforms)
• Oversee and maintain the InvGate ticketing system to ensure optimal functionality and user experience.
• Partner closely with IT to implement system modifications and update forms.
• Drive ongoing automation of workflows within the ticketing system to streamline processes and improve efficiency.
• Maintain approval workflows and update configurations when changes in leadership occur.
• Create, update, and distribute training guides, job aids, and communication materials.
• Provide general system access support and troubleshooting for staff.
• Pay & Employment Change Processing
• Review and validate employment change requests submitted through InvGate.
• Connect with managers and leadership to confirm details prior to processing.
• Collaborate with Payroll to transition pay change responsibilities as needed.
• Reporting & Data Management
• Fulfill management data requests and provide staff reporting for various initiatives and projects.
• Generate InvGate reports, including open request dashboards, to support department and manager oversight.
• Integration & Acquisition Support
• Assist with HR integration activities during acquisitions or organizational onboarding efforts.
• Review incoming employee census data and align job title mappings.
• Prepare and distribute offer letters and integration communications.
• Support upload of employee information into the HRIS.
• Separation Processing & Offboarding
• Track, document, and process employee separations in a timely and accurate manner.
• Complete all employee last-day tasks, including IT termination tickets, Medsafe removal, SAP SuccessFactors termination, and employee file documentation.
• Job Description & Role Administration
• Maintain and update all job descriptions and ensure accurate filing.
• Add and update roles within organizational platforms including ADP, SAP SuccessFactors, and InvGate.
• Management Partnership & HR Support
• Partner with managers on HR-related initiatives, including performance reviews, employee relations, workforce planning, and general HR guidance.
• Serve as a resource to leadership by providing timely and accurate HR support.
• Additional Projects
• Support HR projects and organizational initiatives as needed.

Benefits

• Medical, Dental, Vision Insurance Options
• Retirement 401K Plan
• Paid Time Off & Paid Holidays
• Company Paid: Life Insurance & Long-Term Disability & AD&D
• Flexible Spending Accounts
• Employee Assistance Program
• Tuition Reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 251-500 employees