Human Resources Manager

Ethos Veterinary Health•Asheville, NC

34d•$80,000 - $85,000•Onsite

About The Position

South Asheville Veterinary Emergency & Specialty (SAVES) in Asheville, NC is seeking an experienced Human Resources Manager to join our collaborative team! Relocation Assistance available to applicable candidates! Focused on innovation and world-class medicine, Ethos Veterinary Health is a unique community of locally operated specialty and emergency veterinary hospitals united by our dedication to compassionately serving pets and people in their times of greatest need. The Human Resources Manager will serve as the primary on-site People Team partner supporting South Asheville Veterinary Emergency & Specialty (SAVES). This role provides hands-on HR leadership and support to hospital leadership and employees across the full employee lifecycle, including onboarding, engagement, employee relations, performance management, compliance, and HR program implementation. The HR Manager plays a key role in shaping our company’s culture and ensuring that we attract, develop, and retain top talent. Working in partnership with hospital leadership and the broader Ethos People Team, this position supports a positive and compliant workplace environment while helping leaders navigate complex employee relations matters with sound judgment and practical HR guidance. This role requires someone who is comfortable working independently, building strong relationships across teams, and balancing employee advocacy with business needs in a fast-paced specialty veterinary hospital environment. Why Join Us? Direct Impact Serve as the dedicated HR leader for a fast-paced specialty hospital where your work directly supports the people delivering critical patient care. Autonomy & Ownership Lead HR initiatives locally in partnership with hospital leadership while collaborating with a supportive People Team across the broader Ethos network. Professional Growth Gain broad HR leadership experience across employee relations, leadership coaching, compliance, and operational HR within a large multi-state HR organization. Mission-Driven Work Be part of an organization committed to advancing veterinary medicine and providing compassionate care to pets and their families. About South Asheville Veterinary Emergency & Specialty At SAVES, our goal since opening in 2009 has been to practice the gold standard of medicine, perform advanced techniques, and be leaders in veterinary medicine. Located in the heart of the Blue Ridge Mountains, our hospital combines medical expertise, advanced technology, and compassionate care to serve pets and their families during their most critical moments. Working in our newly expanded, state-of-the-art facility, our team is committed to delivering exceptional medicine while supporting work-life balance and career growth for our employees. Asheville offers an incredible lifestyle with easy access to the Blue Ridge Parkway, over a million acres of protected wilderness, and a vibrant food and arts scene. With locally owned shops, art galleries, live music, scenic mountain views, and a dog-friendly culture, Asheville is a truly unique place to live and work. Apply today to join our team and help support the people who deliver exceptional care to pets and their families! Learn more at: www.southashevillevets.com Ethos Veterinary Health is at the forefront of innovation and world-class medicine. As the premier network of over 140 specialty and emergency hospitals across North America, Ethos brings together a dedicated community of more than 1,500 specialized doctors providing care for nearly 2 million pets annually. The integrated and collaborative network of veterinary professionals utilize state-of-the-art technology and a scientific, evidence-based approach to deliver compassionate, unparalleled care and rewarding careers. Committed to revolutionizing veterinary medicine, Ethos sets the standard in veterinary excellence. Discover more at EthosVet.com. Ethos Veterinary Health offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, Ethos Veterinary Health provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act. Ethos Veterinary Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

Requirements

Minimum 4+ years of progressive HR experience, including 2+ years handling employee relations investigations and complex workplace issues.
Bachelor’s degree in Human Resources, Business Administration, or related field, or equivalent HR management experience.
Strong working knowledge of federal, state, and local employment laws, wage and hour regulations, and HR compliance practices.
Demonstrated experience managing employee relations matters including investigations, disciplinary actions, and workplace conflict resolution.
Experience supporting multiple HR functions including onboarding, leave administration, performance management, and HR program implementation.
Strong communication and stakeholder management skills with the ability to influence leaders and build trust across all levels of the organization.
Proven ability to exercise sound judgment, navigate ambiguity, and manage sensitive situations with discretion and professionalism.
Strong organizational skills with the ability to manage multiple priorities in a fast-paced operational environment.
Proficiency with HRIS platforms and Microsoft Office; experience with Ceridian/Dayforce preferred.

Nice To Haves

Previous experience in veterinary, healthcare, or multi-site operational environments is a plus.

Responsibilities

Serve as the primary on-site HR partner to leadership and employees, providing guidance on employee relations, policy interpretation, and workplace concerns.
Partner with hospital leadership to support performance management, coaching, corrective action, and organizational changes.
Leverage HR data and insights to identify trends and develop strategies that enhance employee engagement, retention, and organizational effectiveness.
Lead the full employee lifecycle for the hospital, including recruitment coordination, onboarding, offboarding, exit interviews, and employee engagement initiatives.
Facilitate the performance review and calibration process and provide guidance on merit increases, promotions, job reclassifications, and compensation changes.
Manage employee relations matters including investigations, disciplinary processes, and conflict resolution while ensuring fair and consistent application of policies.
Prepare detailed investigative documentation and collaborate with People Business Partners and legal counsel on recommendations when appropriate.
Administer leave of absence programs, facilitate the accommodations process, and support benefits-related inquiries in partnership with centralized HR teams.
Maintain compliance with company policies and all applicable federal, state, and local employment laws and regulations.
Support enterprise HR programs and initiatives such as open enrollment, training programs, engagement activities, and organizational change initiatives.
Collaborate with the broader People Team on HR projects, process improvements, and best practice implementation.