Huntington Convention Center of Cleveland - Human Resources Manager

ASM Global•Cleveland, OH

65d•$60,000 - $80,000•Onsite

About The Position

The Human Resources Manager reports directly to the General Manager and actively supports all Legends Global employees at all levels at the Huntington Convention Center of Cleveland while collaborating with and receiving necessary direction from the Legends Global Corporate HR Team in West Conshohocken, PA. The HR Manager performs all aspects of day-to-day HR needs as well as strategically aligns center team member needs or opportunities consistent with Legends Global policies and expectations.

Requirements

Bachelor's Degree from accredited four-year college or university required, specifically in Human Resources Management (will consider relative working experience).
Minimum 1 year experience in recruitment and staffing; experience with cyclical, high demand, or hard to fill positions beneficial.
2 to 3 years' experience in HR, labor or employee relations, or equivalent combination of education and experience.
Familiarity with Collective Bargaining Agreements (CBA), benefits administration, leaves of absence, worker's compensation and related state and federal employment regulations required.
1-2 years leadership or supervisory experience, preferably within hospitality or related industry
Maintain a valid drivers' license or have willingness and ability to obtain for necessary travel for recruitment or training or required equipment operation.
Excellent verbal, written and interpersonal skills.
Ability to maintain confidentiality regarding the Company, employees, events, clients and all related matters regarding such parties.
Ability to handle multiple projects and deadlines.
Detail oriented and excellent organizational skills.
Ability to work and function both independently and in a team environment.
Solid analytical and problem-solving skills.
Familiarity working cross departmentally with employees at all levels of an organization.
Willingness and ability to work fluctuating hours dependent on business needs.
To perform this job successfully, an individual should be proficient In MSOffice Products, and social media platforms (LinkedIn, Facebook, etc…)
Experience with HRIS, preferably Workday, and ADP payroll.
LMS system experience (reports, analytics)
Irregular hours and minimal land travel may be required.

Responsibilities

Follow Legends Global Human Resources policies and procedures to assure compliance with legal requirements and government reporting regulations affecting human resources functions.
Maintains compliance with legal regulations concerning employment.
Administers various Human Resources plans and procedures for all facility team members.
Performs full cycle recruitment activities including writing job descriptions, placing job postings in HRIS, performing candidate screening and interviewing, coordinating interviews with hiring managers.
Source candidates to embrace outreach initiatives.
Plans and conducts new employee orientations.
Assist managers and departments with planning of new employee onboarding to ensure successful transition to Legends Global Team.
Keeps records of benefits plans participation such as insurance and pension plan, personnel transactions such as hires, promotions, transfers, performance reviews, and terminations, and employee statistics for government reporting.
Coordinates and facilities training as necessary to include but not limited to interviewing, corrective action, performance management, harassment & bullying.
Conducts internal investigations related to employment relations issues.
Advises management in appropriate resolution of employee relations issues.
Advises the corporate office of EEOC complaints and other escalated employee relations problems.
Responds to inquiries regarding policies, procedures, and programs.
Administers performance review and salary administration program.
Administers benefits programs such as life, health, dental and disability insurances, pension plans, vacation, sick leave, leave of absence, and employee assistance.
Serves as the COBRA and FMLA Administrator for facility.
Investigates accidents and prepares reports for insurance carrier.
Prepares employee separation notices and related documentation, and conducts exit interviews to determine reasons behind separations.
Collaborates with various parties for adequate business planning purposes including but not limited to diversity and inclusion, safety protocol, training, etc.
Oversee offboarding process as necessary; adequately communicate cross-departmentally to ensure successful departure.
Works collaboratively with internal and external partners on the efficient execution of department responsibilities without impeding or delaying the work of others.
Anticipates problems and provides appropriate solutions, keeping operations management team informed of changes.
Liaison between payroll and department managers as it relates to HR.
Serves as backup for payroll responsibilities.
Responsible for interfacing with unions representing or requesting to represent Legends Global employees i.e, the local SEIU union. Includes but not limited to assisting with grievance responses, interpreting contract language, and participating in local negotiations.
Responsible for attending community, college/university, and association recruiting events.
Representing HR department and participating in various meetings, including, but not limited to, Departmental/Operations/Union meetings as needed.
Maintains a presence with employees through attendance at games and events.
Responsible for managing and ensuring compliance of corporate mandated training.
Responsible for facilitating performance management processes.
Responsible for oversight, direction and implementation of the Employee Recognition Program.
Works collaboratively with the human resources managers from our service partners as directed.
Supports sustainability programs and initiatives as directed.
Perform other duties, tasks, or special assignments/projects as assigned.
May supervise administrative employees or interns carrying out human resource functions.