105102 CCCS - Human Resources Manager

SOUTHERN STAR COURT MANAGEMENT CORPCollege Station, TX
Onsite

About The Position

The Human Resources Manager is responsible for managing all human resources functions at The George & Cavalry Court Hotels. This role partners closely with hotel leadership to support a positive employee experience, ensure compliance with federal and state employment laws, and align property-level HR practices with Valencia Hotel Group standards and culture. The HR Manager serves as a trusted advisor to management and a resource for employees while supporting operational excellence.

Requirements

  • Associate degree in Human Resources, Hospitality Management, Business Administration, or related field with a minimum of two (2) years of HR or related experience is preferred.
  • Bachelor’s degree in Human Resources, Hospitality Management, Business Administration, or related field required, HR experience preferred.

Nice To Haves

  • Hospitality industry experience is strongly preferred.

Responsibilities

  • Lead recruitment, selection, hiring, and onboarding of hourly and management employees.
  • Coordinate and facilitate (if needed) new hire orientation and onboarding programs.
  • Process and finalize all new hire documentation and HRIS entries in a timely and accurate manner.
  • Maintain accurate job descriptions and support performance appraisal processes.
  • Foster positive employee relations by ensuring fair, consistent, and compliant application of policies and procedures.
  • Maintain and organize associate public areas with the necessary signage of legal compliance as well as posting associate birthdays and anniversaries.
  • Provide guidance and counsel to managers and supervisors on employee relations, performance management, corrective action, and employment law matters.
  • Assist department leaders with strategies to reduce turnover and improve employee engagement.
  • Administer employee recognition initiatives, milestone celebrations, and charitable activities.
  • Promote and support a diverse, equitable, and inclusive workplace in accordance with company values and federal/state guidelines.
  • Conduct thorough, timely investigations related to employee complaints, misconduct, harassment, discrimination, or policy violations.
  • Administer compensation and benefits programs in alignment with company guidelines.
  • Conduct annual wage surveys using market data tools and local benchmarking.
  • Support annual wage increases and compensation planning.
  • Assist with enrollment, administration, and employee education for all benefit programs, including medical, dental, vision, life insurance, disability, FSA, 401(k), EAP, wellness, and travel assistance programs.
  • Process bi-weekly payroll and ensure accuracy, compliance, and confidentiality.
  • Ensure compliance with all federal, state, and local employment laws and regulations.
  • Maintain required employment records, postings, and reports.
  • Administer workers’ compensation claims and coordinate workplace safety initiatives.
  • Manage unemployment claims and related documentation.
  • Evaluate and coordinate reasonable accommodation for employees with disabilities.
  • Support training and development initiatives for management and hourly employees.
  • Partner with leadership to identify training needs and support company learning programs.
  • Verify that required training is completed for all employees in accordance with company standards and regulatory requirements.
  • Track, maintain, and audit training documentation and records to ensure accuracy and compliance.
  • Relentlessly promote and reinforce a culture of service excellence.
  • Maintain all employee personnel files and applicant records in accordance with retention requirements.
  • Manage HRIS data integrity, reporting, and system updates.
  • Provide administrative support to the General Manager as needed, including reporting, scheduling, and organization.
  • Support hotel-led employee events and initiatives.
  • Tracks turnover, staffing levels, and labor trends.
  • Perform light accounting tasks, including invoice processing, expense tracking, monthly cash deposit logs, and basic reconciliations to support departmental financial accuracy.
  • Attend required meetings and training sessions.
  • Assist front desk for short periods of time if necessary. (never to be an expectation on behalf of the front office)
  • Maintain organized, professional, and confidential workspaces.
  • Uphold company standards for courtesy, professionalism, and teamwork.
  • Report unsafe conditions immediately and support a safe work environment.
  • Perform other duties as assigned to support hotel operations.
  • Keep work areas clean and organized
  • Be extremely courteous to all customers and fellow employees
  • Report unsafe conditions immediately
  • Maintain hotel equipment in proper working conditions
  • Any other duties assigned by your supervisor
  • Relentlessly train & motivate customer service employees
  • Maintain integrity of cost controls & proper maintenance of assets
  • Attend required meetings

Benefits

  • Medical
  • Dental
  • Life insurance
  • Paid Time Off
  • Paid Community Service Days
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