Human Resources Manager - Pacha New York
About The Position
Pacha New York is seeking an experienced and hands-on Human Resources Manager to lead all people operations for the venue, supporting a fast-paced, high-volume nightlife and live entertainment environment. This role is responsible for employee relations, workforce planning, labor compliance, payroll oversight, and HR cost management, ensuring the business operates compliantly while supporting performance, culture, and growth. Working closely with venue leadership and global HR stakeholders, the HR Manager will act as a trusted partner to the business, balancing operational demands with strong governance, data-driven decision-making, and a people-first approach aligned with Pacha’s culture and values.
Requirements
- Bachelor’s degree in Human Resources, Business Administration, or a related field.
- 5–7 years of progressive HR experience, ideally within nightlife, live entertainment, hospitality, or high-volume operational environments.
- Strong working knowledge of New York State and NYC labor laws, particularly wage & hour compliance.
- Proven experience managing employee relations cases end-to-end.
- Experience with HR budgeting, labor forecasting, and cost control.
- Advanced Excel skills and strong ability to produce data-driven workforce reporting.
- Confident communicator with experience partnering with senior leaders and operational teams.
- Highly organised, commercially minded, and comfortable working in a fast-paced, event-led environment.
- Flexibility to work evenings, weekends, and holidays aligned with venue operations.
Responsibilities
- Act as the primary HR lead for Pacha New York, managing day-to-day HR operations and employee relations.
- Lead and resolve complex employee relations matters, including performance management, grievances, investigations, and terminations.
- Ensure full compliance with New York State, NYC employment laws, and U.S. federal labor laws, including wage & hour, overtime, paid leave, and workplace regulations.
- Lead recruitment and onboarding for salaried and hourly roles, including seasonal and event-based hiring.
- Oversee payroll, timekeeping, and benefits administration in partnership with external providers.
- Own HR budgets, labor forecasting, and cost control, partnering closely with Finance and venue leadership.
- Produce workforce reports, labor analytics, and executive-ready presentations to support decision-making.
- Support performance management, engagement, training, and DEI initiatives across the venue.
- Collaborate with global HR teams to align local practices with group standards and reporting.
Benefits
- Eligible employees may receive comprehensive benefits including medical, dental, and vision insurance; paid time off; company holidays; and participation in retirement savings programs in accordance with company policy and applicable law.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
