Human Resources Manager

Plumbline Services•Centennial, CO

12d•$120,000 - $130,000

About The Position

We’re looking for a high-impact HR Manager who loves being close to the business, building relationships, coaching leaders, and helping teams perform at their best. This is not a “behind-the-scenes” HR role. You’ll be a visible, trusted partner to our field and office leaders — supporting everything from employee relations and performance coaching to compliance, onboarding, and retention strategy. If you thrive in a fast-paced environment, enjoy solving people challenges, and know how to balance people-first leadership with business-forward execution, you’ll feel right at home here. The greater Denver market has relied on Plumbline HVAC, Plumbing, and Electrical technicians since 1998 to respond quickly with professional and courteous service for a reasonable price without hidden fees. We aspire to deliver more than promised and to be a model of excellence in all we do. For Plumbline technicians and our office teams, leadership is a verb. We believe investing in our people by understanding that individuals bring their unique talents to work, so we make available continuing professional development that helps them live up to their full potential. We believe it is our blessing to give back to the community that has given us so much. We directly support a number of organizations and initiatives that make a positive impact so we’re helping families reach for and secure a more hopeful future. How Plumbline does business is more important than the business we do because, at heart, we are a service organization with a spirit to serve. When you join Plumbline Services, you’re not just joining a company — you’re joining a family. You’re joining a team of passionate and ambitious individuals who pride themselves on being the best.

Requirements

5–7 years of HR leadership experience
Strong background in employee relations, investigations, performance management, and HR compliance
Experience supporting multi-location operations
Comfortable in a fast-paced, high-growth environment
Proficiency with HRIS systems + Microsoft Office (Excel, Word, Outlook)

Nice To Haves

Home services experience (HVAC, Plumbing, Electrical, Garage Door, Pest, etc.)
HR certification (SHRM-CP, PHR, or similar)
Experience in private equity-backed or high-growth organizations

Responsibilities

Be the HR Partner Leaders Trust
Serve as a visible HR presence — proactive, responsive, and engaged
Partner with leaders on workforce planning, structure, role clarity, and talent needs
Support HR programs and regional initiatives (training, policy rollouts, compliance updates)
Attend leadership meetings and provide HR guidance aligned to business outcomes
Drive Compliance + HR Operations Excellence
Ensure compliance with federal, state, and local employment laws and company policies
Support unemployment claims, documentation, and hearings when needed
Maintain accurate documentation and protect confidentiality
Partner with Payroll and Benefits teams to ensure smooth HR processes and accurate employee records
Support Hiring + Onboarding Success
Partner with Talent Acquisition to support hiring needs and early retention
Help ensure onboarding is strong, consistent, and sets employees up for success on Day 1
Partner with operations leaders to reinforce role expectations, training support, and early performance coaching
Lead Employee Relations + Culture
Serve as the primary point of contact for employee relations, conflict resolution, investigations, and corrective action
Coach leaders on workplace behavior, performance expectations, and policy interpretation
Identify trends and recommend proactive solutions to improve engagement and reduce turnover
Help build a culture of accountability, communication, and recognition
Coach Leaders Through Performance Management
Coach front-line leaders (Service Managers, Install Managers, Dispatch Leaders, etc.) on performance best practices
Support the full performance cycle, including coaching plans, documentation, PIPs, and terminations
Strengthen leadership capability and consistency across teams
Reinforce readiness, professionalism, and customer-first behaviors
Improve Retention + Workforce Health
Partner with leaders to identify retention risks and create action plans
Support engagement initiatives, recognition efforts, and communication rhythms
Monitor turnover trends, exit feedback, and early attrition patterns to strengthen employee experience

Benefits

Market Value Compensation + bonus potential ($120,000-$130,000)
Medical, Dental, and Vision plans for you and your family
401(k) with company match (30% match up to the first 6% contributed)
Life Insurance + Short-Term & Long-Term Disability
Additional benefits include FSA, EAP, Legal Services, and Identity Theft Protection
A fun, collaborative, high-performing culture
Ongoing career development through Wrench University

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