Human Resources Manager

Servpro•Grapevine, TX

16h•$80,000 - $100,000•Onsite

About The Position

SERVPRO Team Shaw – #69 Fastest Growing Private Restoration/Construction Company in the Country and #2 Best Places to work by Dallas Business Journal SERVPRO Team Shaw is one of the largest SERVPROs in the Country and has grown from one location in 2020 to 35 locations today across three major markets. We assisted over 5000+ customers with water and fire emergencies across the Country. We are a full turnkey provider for our customers doing everything from Water and Fire Emergency Services, Moving and Storage of Contents, and Textile Cleaning all the way to Reconstruction. Growth opportunities can arise through any of the above-mentioned divisions, as well as specializations for commercial large loss, fire damage restoration, asbestos & mold removal, and much more. If you have a sense of urgency and want to grow with a company that has seen 5x growth over the last 2 years, look no further and apply today! Do you love helping people through difficult situations? Don’t miss your opportunity to join our Franchise as our new Human Resources Manager . In this role, you will make a meaningful impact every day by supporting our team members and strengthening the foundation of our organization. We are driven by our mission to help make fire and water damage “Like it never even happened,” and our people are at the heart of that mission. We’re seeking a strategic and people-focused professional with strong analytical skills, exceptional attention to detail, and the ability to manage multiple priorities effectively. The ideal candidate is a proactive leader who excels in employee relations, talent acquisition, performance management, and compliance. If you are self-motivated, highly organized, and passionate about fostering a positive, high-performing workplace culture, you will thrive in this environment. As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate with bonuses and the opportunity to learn and grow.

Requirements

5+ years of HR management experience within restoration, construction, or similarly hands‑on environments
Bachelor’s degree or HR certification
Bilingual (English/Spanish) required
Experience building HR operations in a growing, fast-scaling, or small/mid‑sized company
Strong working knowledge of HR best practices, employment law, and compliance
Hands‑on, adaptable leadership style with the ability to operate both strategically and tactically

Nice To Haves

IICRC certification(s) in Water Damage Restoration, Fire/Smoke Restoration, or related areas
Prior supervisory or lead technician experience
Experience working with insurance adjusters or property managers
Familiarity with SERVPRO job documentation systems (WorkCenter, DryBook, etc.)
Bilingual (English/Spanish) a plus

Responsibilities

This role is fully onsite at the company’s Grapevine location and will serve as the primary HR leader with responsibility for building out processes, policies, and future HR team structure
The organization currently employs just over 250 team members and anticipates growing to more within the next several years
Reporting to the organization’s CEO, the Human Resources Business Partner will oversee all core HR functions, including onboarding, employee relations, performance management, policy creation, compliance, and benefits coordination
As the company continues to grow at a rapid pace, this leader will play a critical role in developing scalable HR infrastructure, streamlining processes, and hiring additional HR team members, including a dedicated recruiter
Lead daily HR operations and contribute to long‑term HR strategy
Oversee recruiting, onboarding, employee relations, compliance, and policy development
Partner with leadership on performance management and workforce planning
Evaluate existing processes and implement new tools, systems, or efficiencies that support organizational growth
Build and mentor the HR team as the department expands