105102 - Human Resources Manager Cotton Court

VALENCIA GROUP•Lubbock, TX

9d•Onsite

About The Position

The Human Resources Manager is responsible for managing all human resources functions at Cotton Court-Lubbock. This role partners closely with hotel leadership to support a positive employee experience, ensure compliance with federal and state employment laws, and align property-level HR practices with Valencia Hotel Group standards and culture. The HR Manager serves as a trusted advisor to management and a resource for employees while supporting operational excellence.

Requirements

Excellent verbal and written communication skills.
Strong time management, problem-solving, and organizational abilities.
Effective public speaking and presentation skills.
Proficiency in Microsoft Office Suite and HRIS platforms.
Strong leadership, interpersonal, and relationship-building skills.
Ability to handle sensitive and confidential information with discretion.
Ability to work collaboratively across departments and with all levels of management.
Associate’s degree in human resources, Hospitality Management, Business Administration, or related field with a minimum of two (2) years of HR or related experience; or Bachelor’s degree in human resources, Hospitality Management, Business Administration, or related field required

Nice To Haves

Hospitality industry experience is strongly preferred.

Responsibilities

Talent Acquisition & Onboarding Lead recruitment, selection, hiring, and onboarding of hourly and management employees.
Coordinate and facilitate (if needed) new hire orientation and onboarding programs.
Process and finalize all new hire documentation and HRIS entries in a timely and accurate manner.
Maintain accurate job descriptions and support performance appraisal processes.
Foster positive employee relations by ensuring fair, consistent, and compliant application of policies and procedures.
Provide guidance and counsel to managers and supervisors on employee relations, performance management, corrective action, and employment law matters.
Assist department leaders with strategies to reduce turnover and improve employee engagement.
Administer employee recognition initiatives, milestone celebrations, and charitable activities.
Promote and support a diverse, equitable, and inclusive workplace in accordance with company values and federal/state guidelines.
Conduct thorough, timely investigations related to employee complaints, misconduct, harassment, discrimination, or policy violations.
Administer compensation and benefits programs in alignment with company guidelines.
Conduct annual wage surveys using market data tools and local benchmarking.
Support annual wage increases and compensation planning.
Assist with enrollment, administration, and employee education for all benefit programs, including medical, dental, vision, life insurance, disability, FSA, 401(k), EAP, wellness, and travel assistance programs.
Process bi-weekly payroll and ensure accuracy, compliance, and confidentiality.
Ensure compliance with all federal, state, and local employment laws and regulations.
Maintain required employment records, postings, and reports.
Administer workers’ compensation claims and coordinate workplace safety initiatives.
Manage unemployment claims and related documentation.
Evaluate and coordinate reasonable accommodation for employees with disabilities.
Support training and development initiatives for management and hourly employees.
Partner with leadership to identify training needs and support company learning programs.
Verify that required training is completed for all employees in accordance with company standards and regulatory requirements.
Track, maintain, and audit training documentation and records to ensure accuracy and compliance.
Relentlessly promote and reinforce a culture of service excellence.
Maintain all employee personnel files and applicant records in accordance with retention requirements.
Manage HRIS data integrity, reporting, and system updates.
Provide administrative support to the General Manager as needed, including reporting, scheduling, and organization.
Support hotel-led employee events and initiatives.
Tracks turnover, staffing levels, and labor trends.
Perform light accounting tasks, including invoice processing, expense tracking, and basic reconciliations to support departmental financial accuracy.
Attend required meetings and training sessions.
Maintain organized, professional, and confidential workspaces.
Uphold company standards for courtesy, professionalism, and teamwork.
Report unsafe conditions immediately and support a safe work environment.
Perform other duties as assigned to support hotel operations.