Human Resources Manager

United Way • Orlando, FL

34d • Hybrid

About The Position

Provides comprehensive Human Resources support across employee relations, leave administration, performance management, retention, and employee engagement while ensuring compliance, consistency, and a positive employee experience. Partners closely with the Senior Vice President of Human Resources to strengthen HR operations, maintain policies and procedures, support funder requirements, and advance strategic workforce initiatives.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, or related field or equivalent combination of experience and education may be considered in lieu of degree.
• Three to five years in HR, including a solid foundation in employee relations.
• Strong knowledge of HR principles, practices, and employment laws including ADA, FMLA, EEO, Wage and Hour, Title VII, and other labor related legislation.
• Advanced experience with Microsoft Office and other related technology required.
• HRIS experience required.
• High level of integrity and a strong understanding of confidentiality.
• Ability to manage HR projects and initiatives.
• Strong conflict resolution skills.
• Ability to work collaboratively with professionals.
• Customer service skills and experience required.
• Ability to edit, complete, and assemble reports.
• Attention to detail and accuracy.
• Excellent analytical skills.
• Ability to multi-task and work in a fast-paced environment.
• Ability to work independently with minimal supervision required.
• Strong communication skills, both written and orally, required.
• Strong proofreading skills required.
• Ability to utilize critical thinking and problem-solving skills.
• Ability to utilize organizational skills effectively.
• Must have access to a private, secure, and stable high-speed internet connection.
• Must have access to a quiet, confidential workspace.

Nice To Haves

• HR certification (e.g., SHRM-CP, PHR) preferred.
• Two years of supervisory or coaching experience preferred.
• Bilingual is a plus.

Responsibilities

• Serve as the primary point of contact for employees and leaders regarding employee relations, workplace concerns, conflict resolution, and policy interpretation.
• Provide guidance to employees and leaders on workplace policies, expectations, and best practices.
• Lead recruitment efforts through strategic sourcing, job fairs, networking events, and community outreach to attract qualified candidates.
• Prepare and extend employment offers in alignment with compensation practices and approval protocols.
• Oversee pre-employment processes including background checks, employment verifications, and required documentation.
• Conduct New Employee Orientation to provide essential organizational knowledge, policies, and resources.
• Collaborate with department leaders to ensure onboarding readiness, including system access and operational preparation.
• Administer new employee surveys during the first year and analyze feedback to improve the employee experience.
• Maintain accurate documentation within HR systems and employee records.
• Collaborate with Finance and internal partners to support effective HR operations.
• Administer employee leave programs, including FMLA and ADA accommodations, ensuring compliance and consistency.
• Ensure compliance with employment laws, organizational policies, and confidentiality standards.
• Support Human Resources audits, funder monitoring activities, and compliance reviews.
• Support performance management by coaching leaders on documentation, corrective action, and employee development.
• Monitor trends in employee relations, leave usage, and turnover to identify risks and recommend proactive solutions.
• Develop and maintain Human Resources standard operating procedures to promote consistency and operational efficiency.
• Maintain and update Human Resources policies and the Employee Handbook, recommending revisions as needed.
• Support employee engagement initiatives and events that strengthen organizational culture and connection.
• Manage employee separations, including resignations, involuntary terminations, and exit processes, and analyze separation trends.
• Support the Senior Vice President of Human Resources with analysis, recommendations, strategic initiatives, and special projects.
• Assist with special projects that advance workforce effectiveness, compliance, and organizational priorities.
• Adhere to HIPAA, FIPA, PHI, PII requirements.
• May be classified as essential, requiring prompt and effective action during critical situations to ensure the safety and well-being of the community.
• Contribute to overall organizational success by performing other duties and responsibilities as assigned.

Benefits

• Heart of Florida United Way offers a very extensive benefits package for full-time employees that we are very proud to share with you!
• Medical Insurance (Health, Dental, Vision) – on the 1st day and HFUW pays up to 80% of your premium.
• Company-Paid Benefits – HFUW provides all full-time employees with the opportunity to enroll in short-term & long-term disability insurance, as well as $50,000 in life insurance, all 100% paid by HFUW.
• 401k w/ Company Contribution – not only does your 401k start on the 1st of the month following your start date, but after 1 year of employment and 1000 hours worked, you will receive 5% contribution from HFUW, regardless of your personal contribution to your plan.
• Paid Time Off – HFUW offers an extensive amount of time off so you can focus on your personal health, family priorities, and work-life balance.
• Full-time employees start accruing paid time off (5 weeks your 1st year) off upon hire, with generous carry over and accruals.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level