Human Resources Manager

Breckenridge Grand Vacations•Breckenridge, CO

just now•Onsite

About The Position

At Breckenridge Grand Vacations, our mission of Sharing Smiles begins with our people. As the Human Resources Manager, you will be the operational heartbeat of our HR department, leading a dedicated team to deliver exceptional service and support across payroll, benefits, employee relations, and performance management. You will be a trusted partner to department leaders, ensuring that our HR initiatives are not only efficient and compliant but also deeply aligned with our business goals and legendary guest experiences. You will oversee the employee journey from hire to retirement, mentoring a team of HR professionals and guiding them to resolve situations with care and precision. Embodying our 'End of the Line' philosophy, you will take personal ownership to resolve complex issues, coach staff through challenges, and ensure every interaction reflects our commitment to genuine care. This role is perfect for a collaborative HR leader who combines deep functional expertise with a passion for developing others, who thrives on optimizing systems and processes, and who is dedicated to fostering a positive, joyful work environment in the heart of the Rockies. If you are ready to lead with both heart and operational excellence, we'd love to meet you.

Requirements

Minimum of 4 years of progressive experience in Human Resources.
Previous management experience , including leading, mentoring, and evaluating staff.
Proven experience managing an HR function , demonstrating oversight of key operational areas.
Strong knowledge of core HR functions, including payroll, benefits administration, employee relations, and compliance.
Working knowledge of federal, state, and local labor laws and regulations.
Excellent verbal and written communication skills, with the ability to communicate effectively at all levels of the organization.
Strong interpersonal and relationship-building skills, with the ability to work collaboratively with leaders and employees.
Ability to manage multiple priorities and work effectively in a fast-paced, dynamic environment.
Advanced working knowledge of Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) with at least 5 years of experience.
Proficiency in using HCM (Human Capital Management) or HRIS software.
Ability to operate standard office equipment (copier, scanner, phone).
Ability to type by touch and accurately use a company timekeeping system.
Valid driver’s license and access to a reliable mode of transportation for travel between properties.
Ability to speak, read, write, and interpret in English.

Nice To Haves

HR Certification (SHRM-CP, PHR, or equivalent).
Bachelor's degree in Human Resources, Business Administration, or a related field.
Experience with Paylocity as an HCM platform.
Proficiency in navigating the internet for research purposes.
Ability to communicate in Spanish (bilingual proficiency).
In-depth knowledge of HR best practices beyond basic legal compliance.
Experience with compensation initiatives, market research, and salary benchmarking.
Experience developing or updating training materials and procedures.

Responsibilities

Lead, mentor, and manage a team of 5 HR professionals, fostering a collaborative and high-performing culture.
Oversee the recruiting, hiring, training, scheduling, and performance evaluation of HR staff.
Delegate tasks and monitor work quality to ensure consistency, productivity, and adherence to standards.
Conduct staff evaluations, coaching sessions, and establish performance goals.
Handle complex employee or leader situations that have been escalated by the HR team.
Approve time off requests and review bi-weekly staff timesheets for accuracy.
Develop and nurture strong partnerships with department leaders, acting as a trusted advisor on all HR matters.
Attend Resort Operations and departmental meetings to ensure HR initiatives align with business goals.
Uphold and enforce company policies, procedures, and standards, modeling the "Sharing Smiles" philosophy.
Ensure all HR touchpoints with employees and managers reflect a commitment to exceptional customer service.
Respond promptly to all inquiries and strive to "close the loop" on every situation inherited.
Oversee the accurate and timely bi-weekly processing of payroll, ensuring compliance with all regulations.
Manage employee benefits programs (health insurance, retirement plans, housing, etc.) to ensure alignment with goals and employee satisfaction.
Act as the point of escalation for resolving complex payroll or benefits-related issues.
Oversee the management of employee relations issues, providing coaching to employees and managers on conflict resolution.
Manage the performance management process, ensuring it supports employee development and organizational goals.
Provide guidance to managers on performance evaluations, goal setting, and feedback.
Ensure all HR policies, practices, and procedures comply with relevant labor laws and regulations.
Oversee the maintenance and review of the employee handbook.
Conduct audits of HR records and systems to ensure confidentiality and data accuracy.
Support compensation initiatives, market research, and salary benchmarking to ensure internal equity.
Oversee the management and optimization of the HCM software (Paylocity), ensuring data integrity.
Collaborate with the Recruitment and Training Manager to align HR functions and develop updated materials.
Maintain knowledge of HR trends, best practices, and regulatory changes.
Assist the HR Director with special projects, open enrollment, wellness fairs, and other departmental events.
Continuously evaluate HR procedures and work distribution for efficient operation and make adjustments as necessary.

Benefits

Health, vision, and dental insurance plans
Company-paid life insurance coverage
Voluntary Life and Accidental Death/Dismemberment Insurance
HSA and FSA-Dependent Care Accounts
Retirement plan
Generous paid time off (PTO) and sick leave to support work-life balance
Volunteer Time Off - Paid opportunities to give back to Summit County
Bereavement leave
Biannual bonuses
Tuition Reimbursement Program
Employee Wellness programs to support physical and mental health
Lifestyle perks: Ski/Rec center pass loan programs, lodging and gear discounts, sporting/concert event tickets, pet insurance partner discounts and access to Summit Medallions: Occasional-use transferable passes for access to 6 premier resorts (A-Basin to Vail) via owners’ program.