Human Resources Manager

Comcast•New York, NY

About The Position

Comcast Advertising is driving the TV advertising industry forward, from delivering ads to linear and digital audiences to pioneering the tech that makes it possible. We help brands connect with their audiences on every screen using advanced data, technology, and premium video content. Our media sales division helps local, regional, and national brands reach potential customers through multiscreen TV advertising. Our ad tech division FreeWheel provides comprehensive adtech that makes it easier to buy and sell premium video advertising across all screens, data types, and sales channels. Job Summary Responsible for partnering with assigned client organizations and Human Resources team(s) to ensure strategies and initiatives are met. Coordinates recruitment, compliance, benefits, compensation and employee relations activities to maximize employee resources. Manages team which may include exempt and non-exempt employees. Serves as subject matter expert and provides guidance to employees as required. Develops processes and procedures to drive department efficiencies. Assists in the development and meeting of departmental budget. Job Description About FreeWheel, A Comcast Company: FreeWheel empowers the rapidly evolving New TV ecosystem. We provide the technology, data capabilities, and convergent marketplaces that allow buyers and sellers to transact across all screens and channels—ultimately enabling marketers to achieve meaningful results. With teams in New York, Chicago, London, Paris, and additional global locations, we proudly advocate for industry advancement through the FreeWheel Council for Premium Video. About Comcast: Comcast brings together leading media and technology to create the world’s best entertainment and online experiences. As a Fortune 50 company, we are recognized for innovation, scale, and a commitment to delivering reliable, cutting edge products and services to millions of customers. Our people drive our success through collaboration, creativity, and a commitment to shaping the future of media and technology. The HR Manager for the U.S. Commercial Organization plays a critical role in driving people strategy, employee engagement, cultural health, and organizational effectiveness within one of FreeWheel’s most dynamic business units. This position partners closely with leaders and employees across Sales, Strategy, and related commercial functions. The HR Manager provides full spectrum HR support including employee relations, performance management, talent development, workforce planning, compliance oversight, and organizational coaching, while ensuring consistency with both local team needs and enterprise wide HR initiatives. This role is based in New York City and partners closely with global HR Business Partners and Centers of Excellence.

Requirements

5+ years of Human Resources experience, preferably supporting sales or customer facing teams.
Strong ability to analyze data, identify trends, and develop insights that drive action and decision-making.
Proven experience coaching and advising leaders across all levels of an organization.
Excellent interpersonal, communication, and relationship building skills; able to establish credibility quickly.
Demonstrated ability to lead HR processes and projects in a dynamic, fast paced, matrixed environment.
Exercise independent judgment and discretion in matters of significance.
High level of integrity and professionalism; able to manage confidential information with discretion.
Proficiency in Excel, PowerPoint, Word, and strong comfort with data tools.
Bachelor’s degree or equivalent experience required.

Nice To Haves

Experience with Workday is strongly preferred.
Experience working in a global or matrixed organization is a plus.

Responsibilities

Serve as primary HR partner for ~250 Commercial Organization employees, providing day-to-day guidance across the full employee lifecycle.
Support performance management, talent assessments, succession planning, and engagement initiatives.
Leverage HR data and analytics to deliver insights, recommendations, and regular reporting on workforce metrics.
Proactively identify emerging team trends or organizational risks and advise leaders on mitigation strategies.
Counsel and coach managers on the interpretation and application of HR policies, practices, and procedures.
Manage and resolve complex employee relations matters, including investigations, performance concerns, grievances, and corrective action.
Foster a respectful, inclusive, and high-performance workplace culture grounded in open communication and accountability.
Partner with HR Centers of Excellence including Talent, Compensation, Benefits, and Learning to deliver integrated HR solutions.
Support organization wide change management initiatives and operationalize new HR programs.
Conduct routine Workday audits to ensure data accuracy and compliance.
Recommend improvements to HR approaches, processes, and policies to maximize efficiency and support scaling needs.
Ensure HR practices comply with local, state, and federal employment laws and Comcast policies.
Partner with business leadership to ensure HR strategies, policies, and programs align with business objectives.
Participate in workforce planning, organizational design discussions, and annual people planning and budgeting processes.
Serve as a trusted advisor to leaders, offering insights on team effectiveness, org health, talent gaps, and engagement trends.
Contribute to strategic discussions by bringing forward data-driven insights, market trends, and best practice recommendations.
Maintain regular, consistent, and punctual attendance; occasional evenings, weekends, or extended hours may be required.
Perform additional responsibilities and projects as assigned.
Understand our Operating Principles; make them the guidelines for how you do your job.
Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
Win as a team - make big things happen by working together and being open to new ideas.
Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
Drive results and growth.
Support a culture of inclusion in how you work and lead.
Do what's right for each other, our customers, investors and our communities.