HUMAN RESOURCES MANAGER

Town of Summerville•Summerville, SC

13d

About The Position

Under limited supervision, performs highly complex managerial and strategic work in the areas of human resources, and ensures Town compliance with all State and Federal regulations pertaining to employment. Work involves forecasting human resource needs and advising executive management staff of human resource needs and problems; assisting in developing agency-wide policies and procedures; investigating employees’ grievances and recommending appropriate action; and directing the implementation of a comprehensive human resources program by managing such functional areas as recruitment and employment, employee/employer relations, EEO/AA, training and development, benefits, personnel transactions, and records. ESSENTIAL JOB FUNCTIONS Supervises department employees which involves such duties as instructing, assigning and reviewing work, maintaining standards, acting on employee problems, selecting new employees, appraising employee performance, recommending promotions, discipline, termination, and salary increases. Provides in-house consulting for Town department heads; provides information to and assists Town supervisors in resolving employee relations and work performance problems in accordance with Town policies, procedures, and all pertinent laws and regulations. Oversees the administration of Town employee/retiree benefits programs, including health insurance, life insurance, voluntary insurance coverages, Worker’s Compensation, etc. Advises managers in hiring decisions; reviews salary offers to ensure compliance with starting pay policies. Receives and responds to employee/public inquiries, concerns, and complaints regarding personnel policies and procedures and department services. Develops, recommends, and implements personnel policies and procedures; prepares and maintains handbook on policies and procedures. Ensures Town compliance with employment-related laws and guidelines; provides related training for Town personnel; and prepares and submits reports as required. Works with legal counsel to address employee concerns and other legal personnel issues. Provides for the adequate training and development of department staff. Ensures the maintenance of accurate and confidential employee records. Represents the Town at personnel related hearings and investigations. Attends training, seminars, and conferences; and conducts research to stay abreast of legislation and trends in human resource administration. Administers performance evaluation program to ensure effectiveness, compliance, and equity within organization. Recommends new approaches, policies and procedures to effect continual improvements in efficiency of department and services performed. Conducts wage surveys within labor market to determine competitive wage rate. Maintains the random drug testing protocol. Files EEO – 1 annually and other governmental reports bi-annually; maintains other records, reports, and logs to conform to EEO regulations. Reviews and rewrites job descriptions as necessary. Prepares employees’ annual benefit statements. Contributes input to Human Resources department in budget preparation. Receives and/or reviews a variety of records and reports (such as EEO form, employment application, new hire forms, payroll changes/status form, and personnel requisition). Prepares and/or processes a variety of documentation (such as first report of injury, employee’s handbook, memorandums, Family Medical Leave Act letters, and COBRA / Exit interview letters). Refers to employee handbook, SHRM website, Municipal Human Resources listserve, Human Resource periodicals, government websites, policy and procedure manuals, codes/laws/regulations, publications and reference texts, etc. Interacts and communicates with various groups and individuals (such as Finance Director, Town Council members, job applicants, health insurance representatives, subordinates, other department directors and personnel, and the general public). Leads wellness committee in establishing its goals (such as health fairs, lunch-n-learns, etc.) for the Town’s wellness initiative. Greets visitors that are inquiring about a job. Performs general administrative/office work as required, including but not limited to preparing reports and correspondence, entering and retrieving computer data, copying and filing documents, etc. Uses a variety of tools (such as calculator, standard office tools, etc.); a variety of supplies (such as writing instruments, paper, letterhead and envelopes, self-inking stamps, general office supplies, etc.); and a variety of computer software (such as INCODE, Microsoft Excel, Microsoft Word, Microsoft Publisher, etc.). Operates a variety of office equipment and machinery (such as paper shredder, copy machine, scanner, fax machine, telephone, computer, printer, etc.). Performs related duties as required. To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described.

Requirements

Requires a Bachelor’s degree plus two additional years’ coursework in personnel administration, business administration, or closely related field supplemented by two to three years of experience in human resources administration, and one year in a supervisory capacity; or an equivalent combination of education, training and experience that provides the required knowledge, skills and abilities.
Knowledge of the methods, procedures and policies of the Human Resources Department as they pertain to the performance of duties of the Human Resources Manager.
Knowledge of the functions and interrelationships of Town and other governmental agencies.
Knowledge of the laws, ordinances, standards and regulations pertaining to the specific duties and responsibilities of the position.
Knowledge of and skill in managing general personnel functions, compensation and classification, benefits administration, employee training and development, performance assessment, employee/labor relations, affirmative action and organizational development.
Knowledge of interviewing, negotiation and counseling tools and techniques.
Knowledge of how to plan, organize and direct a professional and support staff.
Knowledge of how to apply supervisory and managerial concepts and principles; knowledge of administrative principles involved in developing, directing and supervising various programs and related activities.
Knowledge of proper English usage, punctuation, spelling and grammar.
Knowledge of modern office practices and technology; skill in the use of computers for word processing and records management.
Knowledge of the terminology and various professional languages used within the department.
Knowledge of how to maintain effective relationships with personnel of other departments, professionals and members of the public through contact and cooperation.
Knowledge of how to make public presentations.
Knowledge of how to react calmly and quickly in emergency situations.
Knowledge of the occupational hazards and safety precautions of the industry.
Ability to ensure departmental and Town compliance with all labor/human resources laws and regulations.
Ability to develop and maintain a positive rapport with Town employees.
Ability to make sound, educated decisions.
Ability to offer instruction and advice to subordinates regarding departmental policies, methods and regulations.
Ability to perform employee evaluations and to make recommendations based on results.
Ability to offer training and assistance to co-workers and employees of other departments as required.
Ability to use independent judgment and discretion in supervising various programs including the handling of emergency situations, determining procedures, setting priorities, setting schedules, maintaining standards, planning for future Town needs and resolving problems.
Ability to plan and develop daily, short- and long-term goals related to Town purposes.
Ability to take the initiative to complete the duties of the position without the need of direct supervision.
Ability to plan, organize and prioritize daily assignments and work activities.
Ability to learn and utilize new skills and information to improve job performance and efficiency.
Ability to handle required mathematical calculations.
Ability to compile, organize and utilize various financial information necessary in the preparation of budgets, and knowledge of how to prepare and monitor the department budget.
Ability to read and interpret complex materials pertaining to the responsibilities of the job.
Ability to assemble and analyze information and make written reports and records in a concise, clear and effective manner.
Ability to maintain confidentiality as required.
Ability to produce quality work despite the stress of deadlines.
Must be physically able to operate a variety of automated office machines and equipment including telephone system, computer, fax machine, etc.
Must be able to exert up to five pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time.

Nice To Haves

A Master’s degree and Society for Human Resources (SHRM) certification are preferred.

Responsibilities

Supervises department employees which involves such duties as instructing, assigning and reviewing work, maintaining standards, acting on employee problems, selecting new employees, appraising employee performance, recommending promotions, discipline, termination, and salary increases.
Provides in-house consulting for Town department heads; provides information to and assists Town supervisors in resolving employee relations and work performance problems in accordance with Town policies, procedures, and all pertinent laws and regulations.
Oversees the administration of Town employee/retiree benefits programs, including health insurance, life insurance, voluntary insurance coverages, Worker’s Compensation, etc.
Advises managers in hiring decisions; reviews salary offers to ensure compliance with starting pay policies.
Receives and responds to employee/public inquiries, concerns, and complaints regarding personnel policies and procedures and department services.
Develops, recommends, and implements personnel policies and procedures; prepares and maintains handbook on policies and procedures.
Ensures Town compliance with employment-related laws and guidelines; provides related training for Town personnel; and prepares and submits reports as required.
Works with legal counsel to address employee concerns and other legal personnel issues.
Provides for the adequate training and development of department staff.
Ensures the maintenance of accurate and confidential employee records.
Represents the Town at personnel related hearings and investigations.
Attends training, seminars, and conferences; and conducts research to stay abreast of legislation and trends in human resource administration.
Administers performance evaluation program to ensure effectiveness, compliance, and equity within organization.
Recommends new approaches, policies and procedures to effect continual improvements in efficiency of department and services performed.
Conducts wage surveys within labor market to determine competitive wage rate.
Maintains the random drug testing protocol.
Files EEO – 1 annually and other governmental reports bi-annually; maintains other records, reports, and logs to conform to EEO regulations.
Reviews and rewrites job descriptions as necessary.
Prepares employees’ annual benefit statements.
Contributes input to Human Resources department in budget preparation.
Receives and/or reviews a variety of records and reports (such as EEO form, employment application, new hire forms, payroll changes/status form, and personnel requisition).
Prepares and/or processes a variety of documentation (such as first report of injury, employee’s handbook, memorandums, Family Medical Leave Act letters, and COBRA / Exit interview letters).
Refers to employee handbook, SHRM website, Municipal Human Resources listserve, Human Resource periodicals, government websites, policy and procedure manuals, codes/laws/regulations, publications and reference texts, etc.
Interacts and communicates with various groups and individuals (such as Finance Director, Town Council members, job applicants, health insurance representatives, subordinates, other department directors and personnel, and the general public).
Leads wellness committee in establishing its goals (such as health fairs, lunch-n-learns, etc.) for the Town’s wellness initiative.
Greets visitors that are inquiring about a job.
Performs general administrative/office work as required, including but not limited to preparing reports and correspondence, entering and retrieving computer data, copying and filing documents, etc.
Uses a variety of tools (such as calculator, standard office tools, etc.); a variety of supplies (such as writing instruments, paper, letterhead and envelopes, self-inking stamps, general office supplies, etc.); and a variety of computer software (such as INCODE, Microsoft Excel, Microsoft Word, Microsoft Publisher, etc.).
Operates a variety of office equipment and machinery (such as paper shredder, copy machine, scanner, fax machine, telephone, computer, printer, etc.).
Performs related duties as required.