Human Resources Manager

VITRA Health•Boston, MA

About The Position

Vitra Health is a mission-driven healthcare organization committed to improving the quality of life for individuals and families across Massachusetts. Through innovative home- and community-based services, Vitra supports aging adults, people with disabilities, and individuals with complex care needs— supported by a Nurse, and Case Manager, Vitra ensures clients receive compassionate, personalized, and dignified care. To help share our mission and expand our community impact, Vitra Health is seeking a Senior Human resources Manager who is passionate about community engagement and helping people access the care and resources they deserve. As Vitra Health’s Senior Human Resources Manage you will be a key player in our fast-paced environment. This is a great opportunity for an individual with solid human resources experience, capable of managing competing priorities in a highly organized and structured manner. This role is ideal for someone with a strong background in employee relations, HR operations & compliance, Human resources Information Systems and talent management. The individual will lead a team of HR generalists and recruiters ensuring outstanding performance and teamwork.

Requirements

Bachelor’s degree in human resources and/ or related field required
A minimum of 5 years of HR management experience
Outstanding organizational, data analysis and reporting skills
Knowledge compliance and employee relations HR related regulation and laws
Ability to multitask and excel in fast-paced environment
Highly proficient in Microsoft Office suite and HRIS systems
Travel between Vitra sites
Proficiency in Microsoft Office and familiarity with HRIS systems

Nice To Haves

Bi-lingual (Spanish/English) preferred.

Responsibilities

Oversees the day-to-day operations of the department and staff
Ensure department deliverables and follow up are timely and accurate
In partnership with HR senior leadership, implement, and refine HR strategies, policies, and initiatives.
Serve as a trusted advisor to managers and staff, promoting a culture of collaboration, engagement, and professional growth
Lead employee relations matters, acting as a trusted advisor for problem resolution and maintaining a positive work environment, while remaining in compliance with legal regulations and internal processes.
Provide guidance to managers on employee relations issues, performance concerns, conflict resolution, and progressive disciplinary action.
Collaborate with department leaders to assess staffing needs, workforce trends, and retention opportunities
Collaborate with recruiting and hiring managers across the health center to ensure strategic candidate screening, effective interviewing processes, and clear communication.
Ensure onboarding of new team members is positive and employment information is gathered in accordance with local, state and federal laws.
Maintain accurate HR records and ensure compliance with labor laws and regulations
Ensure HR and related policies and procedures are aligned with best practice practices and/ or state and federal laws
Develop behavioral interview guides and tools, including customized forms with feedback and rating sections, to set managers up for hiring success.
Work with hiring managers to design and implement role-specific interviewing, onboarding, training, and development tools and processes.
Leads yearly benefit selection and open enrollment
Collaborate with leaders to identify training, development, and coaching needs across the organization.
Provide regular coaching for select managers and targeted coaching for those in need of development, with timelines and metrics to track progress.
In collaboration with leadership, leads employee engagement initiatives and surveys
Monitor and update job descriptions as needed, ensuring alignment with organizational goals, and provide guidance to recruiters when necessary.
Foster an employee-oriented culture focused on safety, quality, continuous improvement, and productivity.
Tracks and monitor HR budget
Track KPIs and metrics and present regular reports. Use data-driven insights to drive HR and operational decision making.
Communicate difficult or sensitive information tactfully and professionally
Handle other departmental projects and tasks as assigned, demonstrating flexibility and support for organizational goals.
Ensures information is handled in alignment with confidentiality expectations in accordance with Vitra standards, local, state and federal laws.
Foster a culture of customer service and commitment to quality care.
Serve as a brand ambassador for Vitra reflecting our vision, mission and values.
Show genuine interest, compassion and commitment to the diversity of our client and team members
Other duties as assigned.

Benefits

Employer sponsored health Insurance with a generous employer match.
Dental and Vision Benefits.
Supplemental Benefits
Life, Accident, Critical Illness and Disability Insurance.
401K with a 5% company match.
Accrued Paid-Time-Off.
Ten company paid holidays.
Wellness Benefits.
Tuition Reimbursement.
Supportive team structure and company culture with a focus on work/life balance.