Human Resources Generalist

Evans Delivery•Schuylkill Haven, PA

1d•Onsite

About The Position

The Human Resources Generalist supports a positive and engaging employee experience by managing employee recognition and engagement programs, coordinating new employee onboarding, and delivering employee communications. This role supports performance management, development planning, employee training, and serves as a resource for employee relations. The HR Generalist partners with leaders and employees to promote a high-performing, inclusive, and compliant workplace culture.

Requirements

Bachelor’s degree in Human Resources or similar field
3 years of experience in a Human Resources Generalist position, in the areas of employee engagement, employee relations, training, development, and performance management
Advanced computer skills
Proficient with Microsoft Office Suite with a strong emphasis in Outlook, Word, Excel, and PowerPoint
Solid foundational knowledge of federal, state, and local employment laws
Excellent interpersonal skills and the ability to work with people at different levels, including senior members of leadership
The ability to develop trusting relationships with relevant stakeholders
Proven ability to handle confidential information/situations
Willingness and ability to maintain confidentiality at all times
Exceptional attention to detail, organizational, and prioritization skills
Strong analytical, problem-solving, and process improvement skills
Customer-service orientation paired with strong interpersonal and oral/written communication skills
Ability to effectively and tactfully communicate information and respond to questions from internal customers in a timely manner
Self-motivated and ability to work well within a fast-paced, high volume HR team environment
Understanding of need and ability to act with urgency and provide accurate information to customers
Ability to be caring, compassionate, and patient with our employees
Willingness and ability to travel by car and plane up to 10%

Nice To Haves

SHRM-CP and/or PHR credential

Responsibilities

Administer and coordinate employee recognition programs, including Years of Service milestones and the Shining Star recognition program. Responsibilities include tracking eligibility, preparing recognition materials, coordinating announcements, and ensuring timely acknowledgment of employee achievements in alignment with company culture and values.
Lead and support the Spirit Squad, coordinating engagement activities and events at both the Schuylkill Haven PA locations and enterprise-wide. Assist with planning, communication, and execution of morale-boosting initiatives.
Coordinate and support the new employee onboarding experience, including scheduling and facilitating new hire orientation sessions. Prepare and distribute employee welcome packets. Serve as a point of contact and conduct check-in sessions with new employees during their initial employment period to promote a positive first impression and successful onboarding experience.
Draft, post, and maintain employee company-wide communication, including company announcements, HR reminders, policy updates, and engagement initiatives. Ensure messaging is clear, timely, and consistent with company tone and branding, while partnering with HR leadership to determine appropriate communication cadence.
Manage and distribute Agent holiday schedules and notifications to applicable Agent groups, ensuring accurate communication of observed holidays. Coordinate timing of notifications with appropriate company leaders.
Support the administration of the annual performance review cycle and mid-cycle performance check-ins, including tracking completion, sending reminders, and providing guidance to managers and employees on process expectations. Assist in the performance calibration process by compiling performance data, coordinating calibration meetings, and preparing supporting documentation. Ensure ratings are consistently applied and properly recorded, escalating questions or discrepancies to HR leadership as needed.
Support succession planning initiatives by maintaining role and talent data, assisting with documentation, and coordinating updates as directed by HR leadership. Help track identified successors and readiness levels to support long-term workforce planning.
Partner with managers and employees to support individual development planning, including tracking development goals and learning activities. Assist with documentation, follow-up, and alignment to performance outcomes and organizational development initiatives.
Work in conjunction with the Employee Services Specialist to provide administrative and analytical support during the annual merit increase process, including data preparation, validation, and overall successful processing in the company’s HRIS.
Coordinate training initiatives and learning opportunities, including scheduling sessions, tracking participation, and maintaining training records. Assist with conducting training needs assessment, creation of content and delivering training sessions.
Assist HR Manager with employee relations activities and investigations.
Conduct exit interview sessions with all voluntarily separating employees; identify any suggestions for improvements and communicate with all appropriate parties, including the employee’s leadership team.
Assist with preparing quarterly HR metrics data package.
Assist with the administration of the employee engagement survey, including survey setup support, communication distribution, participation tracking, and compilation of results. Help prepare summary reports and support follow-up actions driven by survey feedback.
Coordinate the planning and distribution of the annual employee swag gift, including vendor coordination, inventory tracking, and distribution logistics. Ensure timely delivery and alignment with company branding and engagement initiatives.
Coordinate employee charitable giving initiatives and company-sponsored donation efforts. Assist with communication, logistics, and tracking participation to support community engagement goals.
Serve as back-up for the recruitment function.
Other duties as assigned.

Benefits

Individual Coverage Health Reimbursement Arrangement (ICHRA)
Dental and Vision Insurance
Company Paid Life Insurance and Accidental Death & Dismemberment (AD&D) Insurance
Company Paid Short Term Disability Insurance
Company Paid Long Term Disability Insurance
Hospital Indemnity Insurance
Long-Term Care Insurance Program
Supplemental Term Life Insurance
Accident Insurance
Critical Illness Insurance
Employee Assistance Program
Flexible Spending Account (FSA)
Health Savings Account (HSA) with employer contributions
401K with up to 4% Employer Safe Harbor Matching
Paid Vacation
8 Paid Holidays
1 Floating Holiday
Identity & Fraud Protection
Pet Insurance
Paid on a weekly basis!
Employee referral bonus program ($500)
The opportunity to work with good humans!