Human Resources Generalist - Full Time - Petaluma Headquarters

FRIEDMANS HOME IMPROVEMENT•Petaluma, CA

1d•$31 - $38•Hybrid

About The Position

The Human Resources team at Friedman’s Home Improvement is looking for a highly motivated and experienced Generalist who thrives in a collaborate team environment. This role serves as a key partner to Team Members and managers, focusing approximately 75% of their time ensuring a seamless and compliant experience related to medical leaves, disability, accommodation requests, workers’ compensation processes, along with benefits administration. This role will focus on managing Team Member leave of absence programs and workplace accommodations in compliance with California and federal employment laws, ensuring a legally compliant and consistent approach and process to requests, workers compensation and benefits administration. The position requires strong organizational skills, attention to detail, and the ability to handle sensitive and confidential information. The experienced HR Generalist I joins a cross-functional HR team and brings their working knowledge and familiarity with all aspects of Human Resources to assist approximately 25% of their time with a variety of HR topics including but not limited to: Safety/Ergonomics, Wage & Hour, Payroll, Employee Relations, Performance Management, and Recruiting.

Requirements

Bachelor’s degree or equivalent work experience
3+ years' experience in Human Resources with direct California leave and accommodations management
Previous HR Generalist role or equivalent experience with California based employer(s)
Expert knowledge of FMLA, CFRA, PDL, ADA, and other relevant federal and CA laws
Excellent verbal and written communication skills
Strong interpersonal skills with a focus on analytical thinking and desire to problem solve
Self-starter with strong organizational and time management skills
Ability to manage sensitive and confidential information with discretion

Nice To Haves

Experience working with third-party leave administrators or insurance carriers
Previous workers compensation experience, with safety focused knowledge preferred
HRIS experience (e.g., Paycom, or similar systems) preferred
Proficiency in Microsoft Office Suite
DOT, Commercial Driver requirement knowledge is a plus

Responsibilities

Administer end-to-end leave programs including FMLA, CFRA, PDL, ADA, CA state leaves, company-provided leaves and workers’ compensation
Serve as the primary point of contact for Team Members regarding leave eligibility, rights, and responsibilities
Determine Team Member eligibility and provide required notices and documentation
Track and manage leave cases and use through HRIS system
Work with payroll HR team regarding leave-related impacts
Communicate regularly with Team Members and managers regarding leave status
Manage the interactive process for accommodation requests in compliance with ADA and applicable laws
Partner with Team Members and managers to identify reasonable accommodations
Obtain and review medical documentation as needed while maintaining confidentiality
Track and document accommodation requests and outcomes
Provide guidance to managers on implementing accommodations effectively
Maintain up-to-date knowledge of leave and accommodation laws and regulations
Assist in developing, updating, and communicating HR policies and procedures
Ensure proper recordkeeping and audit readiness for all leave and accommodation cases
Educate Team Members and managers on leave policies and accommodation processes
Respond to inquiries with empathy, professionalism, and accuracy
Support conflict resolution related to leave or accommodation concerns
Identify opportunities to improve processes, efficiency, and Team Member experience.
Support HR projects and initiatives as needed.
Administer workers’ compensation claims, including reporting, tracking, and follow-up
Serve as liaison between Team Members, managers, insurance carriers, and third-party administrators
Coordinate return-to-work and modified duty programs
Regularly collaborate with Safety & Loss Prevention Manager to review safety environment and workers’ compensation activity and claims
Ensure compliance with OSHA and state reporting requirements
Monitor claims for trends, costs, and resolution timelines
Responsible for benefits administration and yearly open enrollment process
Daily monitoring and Team Member assistance through HR email and phones for all general related HR questions, in collaboration with the HR team
Cross train in all aspects of HR functions to assist HR team as backup for absences
All other duties as assigned