Human Resources Generalist

ColdSnap•Billerica, MA

56d•Onsite

About The Position

The HR Generalist plays a key role in supporting all aspects of the employee lifecycle, ensuring a positive and compliant workplace experience. This role manages day-to-day HR operations including payroll processing, benefits administration, employee relations, compliance, and onboarding/offboarding. The ideal candidate is detail-oriented, people-focused, and capable of managing the administrative HR functions in a fast-paced environment. This role is full-time in person in the Billerica, MA office.

Requirements

Bachelor's degree in Human Resources, Business Administration, or related field (or equivalent experience).
4-5 years of progressive HR experience, including payroll processing.
Working knowledge of HRIS and payroll systems (ADP Workforce Now strongly preferred).
Strong understanding of employment laws and payroll regulations.
Familiarity with multi-state payroll processing.
Excellent attention to detail, organization, and communication skills.
Ability to handle confidential information with discretion.

Responsibilities

Process biweekly payroll accurately and timely for all employees.
Maintain payroll records and ensure compliance with federal, state, and local regulations.
Serve as the primary point of contact for payroll inquiries and issue resolution.
Manage employee data and updates within the HRIS and payroll systems.
Partner with Finance to reconcile payroll and support year-end tax filings (W-2, 1095-C, etc.).
Assist hiring managers with job postings, candidate screening, and interview coordination.
Prepare offer letters and facilitate smooth onboarding for new hires.
Coordinate orientation programs and maintain up-to-date employee files.
Serve as a trusted point of contact for employee questions and workplace concerns.
Support performance management, corrective actions, and policy enforcement with consistency and confidentiality.
Assist in promoting employee engagement initiatives and company culture programs.
Administer benefits enrollment, changes, and terminations; ensure timely processing with carriers.
Assist employees with benefits questions and escalate complex issues as needed.
Support open enrollment planning, communication, and execution.
Maintain compliance with federal, state, and local employment laws and regulations.
Maintain and update company handbook, company holiday schedule, etc.
Assist with audits, reporting, and documentation (EEO, ACA, OSHA, etc.).
Recommend process improvements to ensure HR operations remain efficient and compliant.
Order necessary office and kitchen supplies.