Human Resources Generalist

Orthodontic Experts Management LLC•Des Plaines, IL

31d

About The Position

The HR Generalist is responsible for supporting a broad range of human resources functions with a strong emphasis on employee relations, policy implementation, recruitment, and employee engagement. This role plays a key part in ensuring consistent employee experiences across all company locations, managing dispute resolution, supporting compliance initiatives, and contributing to a positive, productive work environment.

Requirements

Bachelor’s degree in HR, business, or a related field
Minimum of 3-5 Years relevant human resources experience, including employee relations, dispute resolution, and recruiting.
Valid driver’s license required.
Experience in training and rolling out organizational processes.
Strong knowledge of labor laws, regulations, and best business practices
Excellent communication, coaching, and problem-solving skills
Strong empathy and interpersonal skills
Detail-oriented with excellent organizational skills
Proficiency with Microsoft 365 applications

Nice To Haves

SHRM/PHR Certificate preferred
Experience with HR management software(Paylocity preferred)

Responsibilities

Policy Development & Compliance
Assist with writing, updating, and implementing company policies and procedures.
Ensure policies align with federal, state, and local labor laws, including multi-state compliance.
Educate managers and employees on updated policies and expectations.
Monitor compliance trends and recommend policy revisions as needed.
Employee Relations & Dispute Resolution
Manage employee disputes, behavioral concerns, and workplace conflicts.
Conduct thorough investigations and ensure timely, fair, and consistent handling of employee violations.
Guide managers through progressive disciplinary action while maintaining compliance with company policy and labor laws.
Document all employee relations activities accurately and confidentially.
Compensation Support & Bonus Management
Manage and audit company bonus programs to ensure accuracy, fairness, and timely processing.
Collaborate with leadership and finance teams to maintain consistency in bonus calculations.
Track eligibility and follow established guidelines to prevent discrepancies.
Incident Reporting & Risk Response
Oversee the company’s incident reporting process and monitor incoming incident tickets.
Respond promptly to incidents, gather details, and coordinate follow-up with appropriate individuals.
Maintain organized and compliant documentation for all incidents.
Employee Experience, Engagement & Programs
Create, manage, and evaluate employee engagement programs, including Employee of the Month, recognition initiatives, and satisfaction surveys.
Recommend new programs that enhance workplace culture, morale, and employee retention.
Support implementation of employee experience strategies across all locations.
Recruitment & Career Pathways
Assist with recruitment for a variety of company positions.
Partner with hiring managers to understand staffing needs and desired qualifications.
Support the development and promotion of internal career pathway programs to increase employee advancement and retention.
Utilize sourcing tools and ATS systems to attract qualified candidates.
Training & Process Rollout
Assist with planning and executing annual in-clinic training sessions for employees.
Facilitate training on new programs, processes, and policy updates.
Maintain training documentation and track completion across locations.
Support operational leaders with change management efforts.
Other Responsibilities
Provide high-level professional verbal and written communication in all HR interactions.
Work independently while managing multiple tasks and priorities.
Travel frequently to clinics and regional locations as required.
Other tasks as assigned.