Human Resources Generalist

Goodwill Industries of Lorain County Ohio•Elyria, OH

15h

About The Position

The Human Resources Generalist provides operational HR support and guidance to organizational leadership and team members. Using a working knowledge of employment laws and HR best practices, this role supports employee relations, performance management, investigations, administration, compliance, and risk mitigation. The HR Generalist partners closely with leadership to ensure consistent application of policies and alignment with organizational standards. Essential functions: Serve as a primary resource for employment laws, regulations, and HR best practices to mitigate risk and enhance employee and employer relations. Manage and resolve employee relations matters, including grievances, misconduct, complaints, and loss prevention issues. Lead and conduct internal investigations in collaboration with HR, Loss Prevention, and Safety teams. Administer and enforce standards of conduct, core values, guiding principles, code of ethics, and employment policies. Maintain strict confidentiality of all employees and organizational information. Support compliance with Safety, Wage and Hour, Affirmative Action, EEO, Workers’ Compensation, Unemployment Compensation, and CARF standards. Assist with unemployment claims, appeals, and hearings as required. Manage FMLA administration, including documentation, tracking, and return-to-work coordination. Support workers’ compensation case management, accommodations, and transitional duty assignments. Provide guidance to leaders on performance management and corrective actions. Manage performance management reporting, audits, and documentation. Conduct and analyze exit interviews. Perform other duties as assigned.

Requirements

Excellent communication skills, including public speaking, training, administrative and interpersonal skills.
Maintain a professional appearance and demeanor.
Independent thinking, strong organizational, time management and planning abilities are required.
Excellent computer skills including Microsoft Office, accounting software and other Goodwill specific programs and applications.
Ability to pass a criminal background check.
Valid driver’s license with safe driving record and proof of current automobile insurance required every six months.
High school diploma required.
Minimum of one year of related administrative assistance/human resources, including internal and external customer interactions, in a professional office setting.
Knowledge of employment laws and HR best practices
Ability to work independently with minimal supervision
Strong organizational and time-management skills
Proven ability to maintain confidentiality
Frequent local and regional travel, some national or state travel on occasion.
Some evenings and weekend meetings and events.
Physical: Ability to remain stationary approximately 75% of the time; occasional lifting up to twenty pounds; frequent computer use.
Emotional: Ability to manage high-stress situations; frequent interaction with employees and leadership; ability to prioritize in a fast-paced environment.

Nice To Haves

Associate’s degree in a business-related field preferred.

Responsibilities

Serve as a primary resource for employment laws, regulations, and HR best practices to mitigate risk and enhance employee and employer relations.
Manage and resolve employee relations matters, including grievances, misconduct, complaints, and loss prevention issues.
Lead and conduct internal investigations in collaboration with HR, Loss Prevention, and Safety teams.
Administer and enforce standards of conduct, core values, guiding principles, code of ethics, and employment policies.
Maintain strict confidentiality of all employees and organizational information.
Support compliance with Safety, Wage and Hour, Affirmative Action, EEO, Workers’ Compensation, Unemployment Compensation, and CARF standards.
Assist with unemployment claims, appeals, and hearings as required.
Manage FMLA administration, including documentation, tracking, and return-to-work coordination.
Support workers’ compensation case management, accommodations, and transitional duty assignments.
Provide guidance to leaders on performance management and corrective actions.
Manage performance management reporting, audits, and documentation.
Conduct and analyze exit interviews.
Perform other duties as assigned.