Human Resources Generalist (2522)

IPC & INFLOWMilwaukee, WI

About The Position

The HR Generalist supports the employee lifecycle from offer stage through onboarding, employee changes, and offboarding in a multi-state environment. This role ensures HR processes are accurate, consistent, and compliant while maintaining high-quality employee data across systems. Interstate Parking Company is a rapidly growing parking solutions company headquartered in Milwaukee, Wisconsin, with 500+ team members operating across 400+ locations and more than 85,000 parking spaces nationwide. Our success is driven by delivering exceptional customer experiences through advanced technology and innovative marketing. We take pride in our culture. From 2023 through 2025, Interstate Parking was recognized as a Top Workplace by the Milwaukee Journal Sentinel and earned national Cultural Excellence awards for Leadership, Innovation, Employee Well-Being, and Employee Appreciation—based entirely on employee feedback.

Requirements

  • Associate’s degree or equivalent HR-related experience
  • 1–3 years of hands-on HR experience supporting onboarding and employee lifecycle processes
  • Experience preparing and sending offer letters and managing post-offer workflows
  • Proficiency in HRIS and ATS systems for onboarding, employee data management, and lifecycle transactions
  • Working knowledge of I-9, E-Verify, and employment compliance requirements
  • Strong attention to detail with the ability to stay organized and manage high-volume work

Responsibilities

  • Prepare, send, and track offer letters once candidates are approved by hiring managers
  • Manage candidates through the post-offer process, including pre-employment requirements and onboarding
  • Coordinate and monitor E-Verify, background checks, and other onboarding requirements to ensure timely completion
  • Track and follow up on new hire paperwork to ensure accuracy and completion
  • Maintain accurate employee data within HRIS and related systems
  • Process personnel action forms (PAFs) for promotions, transfers, pay changes, and other employee updates
  • Coordinate offboarding activities, including system access updates and separation documentation
  • Manage and respond to inquiries in the HR inbox, routing or escalating as needed
  • Support managers and employees with questions related to HR processes and policies
  • Ensure employee records are accurate, complete, and compliant
  • Follow established HR procedures and escalate issues or compliance concerns as needed

Benefits

  • Competitive pay, bonus opportunity, and phone stipend
  • Medical, dental, and vision insurance
  • 401(k), PTO, and paid holidays
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