Human Resources Generalist I

PHE, Inc.•Hillsborough, NC

25m•Hybrid

About The Position

We’re Hiring: Human Resources Generalist I! Step Up to the Frontline of HR at PHE! You’ll be helping with everything from policies and programs to payroll by keeping operations running smoothly while balancing employee needs with business goals. We’re looking for someone who can anticipate challenges, build strong relationships, and help PHE make smart, people-focused decisions. Why You’ll Love This Role: Be at the heart of our people operations Make a real impact on employees and the business Collaborate with a supportive, dynamic team Enjoy a hybrid work schedule with time both at home and in the office PHE, Inc, is the parent company of Adam & Eve, the nation’s largest adult retailer, based right here in Hillsborough, NC. From the outside, we may look like a typical office/warehouse—but inside, it’s full of adult products, making us one of the Triangle’s best-kept secrets and one of the most fun places to work! We’re an employee-owned company offering a comprehensive benefits package including health and dental insurance, life insurance, 401(k) retirement plans, long- and short-term disability coverage, performance-based bonuses, and generous paid time off.

Requirements

At least 2 years of experience as a Coordinator or Generalist preferred.
Highly Proficient with Human Resources Information Systems (HRIS) and timekeeping software.
Policy and compliance experience required.
Knowledge of payroll systems, processes, and regulations; ability to process payroll accurately and on schedule.
Intermediate to advance Microsoft Office, Outlook and Excel skills.
Confidentiality: Handles sensitive employee and financial information with discretion and integrity.
Communication: Clearly and effectively communicates payroll and policy information to employees and leadership through strong verbal, written, and interpersonal skills.
Problem-Solving: Provides practical, solution-focused guidance and feedback.
Customer Service: Responds promptly and professionally to employee questions and resolves issues efficiently.
Collaboration: Works effectively with HR, Accounting, and cross-functional teams to support smooth operations.
Compliance Knowledge: Demonstrates working knowledge of federal, state, and local labor laws, including wage and hour regulations, tax withholdings, and reporting requirements.
Accuracy and Attention to Detail: Maintains high standards of data accuracy and record integrity.

Responsibilities

Serve as a point of contact for employees’ day-to-day HR questions and support needs.
Coordinate and manage employee programs, initiatives, and engagement events.
Coordinate the company’s employee recognition programs, including milestone awards, monthly/quarterly recognition, and peer-to-peer initiatives.
Plan and support employee appreciation events, celebrations, and engagement activities
Track recognition program metrics and gather employee feedback to identify opportunities for improvement.
Collaborate with leadership to develop new recognition strategies that enhance retention and positive culture.
Serve as the primary backup to the Payroll Specialist and work closely with them to learn and support the payroll process.
Assist in processing bi-weekly payroll accurately and in compliance with federal, state, and local regulations as needed.
Assist in maintaining payroll records, including new hires, terminations, pay changes, deductions, and benefits.
Assist in reviewing timecards for accuracy and follow up with managers to resolve issues.
Assist with the preparation of payroll reports for management, finance, and audit needs.
Respond to employee questions about pay, timekeeping, taxes, and deductions.
Assist Accounting team with vendor management.
Manage annual ACA compliance and tracking.
Responsible for annual mandated government reporting
Assist with the development and administration of existing and new SOP’s, policies, and best practices effectively to maintain compliance.