Adventureland Park - Human Resources Coordinator

Herschend • Altoona, IA

3d • Onsite

About The Position

Our story began 75 years ago when the Herschend family discovered wonder deep in an Ozark Mountain cave—and chose to share it with the world. Today, Herschend is the largest family-held themed attractions company, with 49 leading attractions and immersive experiences that reach audiences worldwide. While each brand offers something unique, all are united by a shared purpose: Bringing Families Closer Together by Creating Memories Worth Repeating®. Our passionate hosts make this purpose possible through everyday acts of love and service—what we call Heartspitality®—the intersection of heart and hospitality. As an equal-opportunity employer, we strive to provide environments where every host, guest, and partner feel welcome, valued, and loved. We firmly believe that words and actions matter, which is why all individuals are to be treated equally and with respect. Human Resources Coordinators are professional hosts responsible for helping with a variety of human resources-related tasks, including but not limited to records management, uniform management, scheduling, host events and helping to maintain positive host relations. Ideal candidates will have superior social, communication, writing, and organizational skills, and have a natural talent for helping others! We are currently looking for a: Adventureland Park - Human Resources Coordinator Roles & Responsibilities: Welcome hosts and guests with a smile and positive attitude! Professionally and legally represent Adventureland to ensure continued compliance with all federal, state, and local employment laws Distribute host uniforms and keep track of inventory Create host ID badges and name tags Assist with recruiting and interviewing initiatives throughout the season Schedule host orientations and ensure all hosts complete the required onboarding activities Conduct Park tours for new hosts Assist with the coordination and execution of exciting host events Respond to host inquiries via phone and email Distribute paychecks on a bi-weekly basis and answer inquiries related to pay Assist with timekeeping for assigned departments Review payroll and proactively identifies errors Assist with data entry into HRIS and Learning systems Review and track compliance with work permits for minors Assist with processing HR paperwork, host transactions, and terminations Assist hosts with Workday navigation and password resets Assist with scheduling departments using workforce management platform, Quinyx Perform copying, filing and various other administrative duties All other duties assigned by leadership J1 International Student Responsibilities: For certain Palace locations, this position will assist HR leadership with day-to-day management of the summer international exchange program. Duties may include: Assist J1 International Students with questions, housing payments, paperwork processing, etc. Assist with new international student orientation sessions Welcome new arrivals and help get them checked in and moved into housing Assist with the preparation and cleaning of J1 housing locations Help prepare beds in the student housing facility prior to move in Assist students with submitting Social Security paperwork Assist students with opening new bank accounts Transport J1 students to approved destinations, when needed Assist with addressing any concerns the students may have Assist hosts with making doctor’s appointments and transport them to the doctor as needed Determine housing deduction amounts for J1 room-and-board

Requirements

• Minimum of 1-year of related work experience in HR highly desired.
• College education preferred but equivalent work experience will also be considered
• Ability to read, write, and speak fluent English; Spanish or other bilingual language skills are a plus.
• Must be at least 18 years of age to comply with Iowa Child Labor Laws
• Ability to work flexible schedule, including evenings, weekends, and holidays
• Must have reliable transportation to and from work for your scheduled shift
• Must possess exceptional customer service skills, with an ability to resolve questions, problems, issues, and concerns in a positive and professional manner
• Ability to portray a positive, professional attitude
• Ability to maintain confidentiality and protect sensitive host data
• Ability to communicate clearly, concisely and persuasively with a wide range of diverse personnel and guests
• Must be proficient in Microsoft Outlook, Excel, Word, and Power Point
• Ability to use office technology and equipment, such as PC, software, and copier
• Ability to follow direction, multi-task, and work as part of a team as well as independently
• Ability to remain seated for extended periods of time, while using a computer
• Ability to stand or walk for long periods of time throughout the workday
• Ability to occasionally stoop, twist, kneel, bend, squat, or reach above shoulders
• Ability to carry, push, pull, lift, and hold objects weighing 20 pounds or more

Nice To Haves

• Previous experience with utilizing centralized scheduling or workforce management platforms highly desired
• Knowledge of Google Sheets or Smart Sheet, a plus

Responsibilities

• Welcome hosts and guests with a smile and positive attitude!
• Professionally and legally represent Adventureland to ensure continued compliance with all federal, state, and local employment laws
• Distribute host uniforms and keep track of inventory
• Create host ID badges and name tags
• Assist with recruiting and interviewing initiatives throughout the season
• Schedule host orientations and ensure all hosts complete the required onboarding activities
• Conduct Park tours for new hosts
• Assist with the coordination and execution of exciting host events
• Respond to host inquiries via phone and email
• Distribute paychecks on a bi-weekly basis and answer inquiries related to pay
• Assist with timekeeping for assigned departments
• Review payroll and proactively identifies errors
• Assist with data entry into HRIS and Learning systems
• Review and track compliance with work permits for minors
• Assist with processing HR paperwork, host transactions, and terminations
• Assist hosts with Workday navigation and password resets
• Assist with scheduling departments using workforce management platform, Quinyx
• Perform copying, filing and various other administrative duties
• All other duties assigned by leadership
• Assist J1 International Students with questions, housing payments, paperwork processing, etc.
• Assist with new international student orientation sessions
• Welcome new arrivals and help get them checked in and moved into housing
• Assist with the preparation and cleaning of J1 housing locations
• Help prepare beds in the student housing facility prior to move in
• Assist students with submitting Social Security paperwork
• Assist students with opening new bank accounts
• Transport J1 students to approved destinations, when needed
• Assist with addressing any concerns the students may have
• Assist hosts with making doctor’s appointments and transport them to the doctor as needed
• Determine housing deduction amounts for J1 room-and-board

Benefits

• Flexible schedule
• Ability to cross-train and learn unique skills across various departments
• Free admission to Adventureland Theme Park/Waterpark and select parks on your days off
• Invitations to exclusive company-sponsored host events throughout the season

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed