IDEAL Industries, Inc. has built a reputation for over a century by crafting iconic tools and practical technology required in aerospace, data communications, electrical, wire processing and construction. The global family of IDEAL brands includes IDEAL Electrical, Anderson Power, and Enatel. A vibrant and dynamic company, IDEAL is best known for our wire connectors, the gold standard for making electrical connections around the world. Nearly every commercial jet is assembled using IDEAL wire strippers and, as part of the critical equipment on NASA missions, our tools even help NASA astronauts fly to the moon. Most important, our products benefit skilled tradespeople, who reach for IDEAL tools every day. IDEAL is propelled by the concept of Building an IDEAL World. Our family-run business is committed to building ideal relationships with customers, employees, and communities by crafting some of our industry s most innovative and trusted tools. Reporting directly to the Customer Success Manager, this position assists the company in achieving its business objectives and revenue targets by delivering a professional customer service operation in all aspects of the day-to-day business. The Bilingual Customer Service Representative is the primary contact between IDEAL, and its distributors, end-users, and sales staff. The Human Resources Business Partner is responsible for collaborating with business leaders, department managers, and employees to foster an IDEAL culture. Reporting to the Director of Operations, Canada, and indirectly to the Global Human Resources Director in the US for IDEAL Electrical, the Human Resources Business Partner is a key member of the Management Team and provides support to operations, manufacturing, and other functional groups as needed. Key responsibilities for this role include organizational development, employee relations, performance management, policy implementation, recruitment, and implementing HR best practices. This role proactively communicates and acts as a change agent while balancing employee needs with business objectives to create integrated solutions.
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Job Type
Full-time
Career Level
Mid Level