Human Resources Business Partner

Toucan Gaming•Lafayette, LA

17d•$75,000 - $85,000•Onsite

About The Position

Accel Entertainment, Inc. (NYSE: ACEL) is a growing provider of locals-focused gaming and one of the largest terminal operators in the United States, supporting more than 27,000 electronic gaming terminals in over 4,300 third-party local and regional establishments and 20 self-owned gaming locations across ten states. Through exclusive long-term contracts, Accel serves licensed non-casino locations including bars, restaurants, convenience stores, truck stops, gaming cafes, fraternal and veteran establishments, as well as brick and mortar casinos and horse racing venues. Accel provides its local partners with a turnkey, full-service, capital-efficient gaming solution that encompasses manufacturing, content, payments, loyalty, 24/7 customer service, data analysis and reporting, and cash logistics. The Company also owns and operates Fairmount Park Casina & Racing, which opened in April 2025 and features over 270 electronic gaming machines, food and beverage amenities, a sports book, para-mutuel betting and 55 days of thoroughbred horse racing a year. Toucan Gaming (Toucan) is a subsidiary of Accel and is Louisiana’s fastest growing gaming and amusements provider. It is set apart from others by its entrepreneurial and ambitious team focused on creating outstanding gaming experiences and developing the most profitable gaming locations. Toucan specializes in providing state-of-the-art video poker devices to licensed truck stops, bars, taverns and convenience stores across Louisiana and creating a & Enjoy vibe to elevate the gaming experience. Toucan’s sales and support is statewide, with offices in Shreveport, Lafayette, and coming soon to New Orleans. The primary responsibilities of the Human Resources Business Partner (LA) include but are not limited to aligning HR initiatives with business objectives while supporting organizational needs. The role encompasses key areas such as talent management, employee relations, compliance, and HR operations. Strong communication and leadership skills are essential for building effective relationships and fostering a culture of inclusivity, diversity, and professional growth.

Requirements

Associate degree or above preferred or a combination of education and experience
Minimum of 8 years’ experience in resolving employee relations issues.
Knowledgeable in various human resources disciplines including compensation practices, organizational diagnosis, employee and union relations, diversity, performance management, and federal and state respective employment laws.
Strong leadership skills.
Excellent verbal and written communication skills.
Proactive nature.
Excellent interpersonal skills.
Excellent organization skills and meticulous attention to detail.
Highly organized.
Good people skills.
Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies.
Excellent time management skills with a proven ability to meet deadlines.
Strong analytical and problem-solving skills.
Proficient with Microsoft Office Suite or related software.

Nice To Haves

Degree in Human Resources Management preferred.

Responsibilities

Collaborates with fellow HR Business Partners to ensure consistency in practice and to support alignment of employees with overall business objectives.
Aligns employees with business goals by partnering with leaders to develop strategies that drive organizational effectiveness.
Enhances employee performance by evaluating performance reviews and job descriptions, and by collaborating with the compensation team to recommend increases that reflect both individual contributions and market competitiveness .
Supports employee development through coaching, identifying learning opportunities, and recommending career development strategies.
Elevates recruitment efforts by managing full-cycle recruitment for all exempt and non-exempt positions, including interviewing, offer letters, onboarding, and conducting reference checks.
Supports orientation and onboarding processes to ensure new employees are effectively integrated into the organization.
Provides HR solutions to resolve personnel grievances , including managing employee relations, conducting investigations, counseling, coaching, and leading exit interviews.
Advises and administers terminations and responds to all unemployment claims in a timely and compliant manner.
Augments career development by partnering with managers and employees to identify growth paths and succession planning opportunities.
Fosters positive employee relations by cultivating a respectful, productive, and engaging workplace environment.
Reinforces company policies and practices by developing and administering HR policies and procedures aligned with business needs and legal requirements.
Facilitates training sessions on topics such as compliance, leadership development, and workplace best practices.
Works collaboratively with Training and Development.
Coordinates and facilitates employee events to promote engagement and a positive workplace culture.
Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance.
Partners with the legal department as needed/required.
Performs other duties as assigned.