Human Resources Business Partner/Manager, Operations

Subway Ip•Miami, FL

About The Position

The Human Resources Business Partner/Manager position is responsible for managing all aspects of people practices and processes within the business unit. Under the guidance of the HR Director, the HR Manager is the first point of contact for business leaders, Vice President & below, and partners with them to ensure the speed, efficiency and effectiveness of HR practices and resources to enable strategy execution and the fulfillment of critical business objectives. The position serves as a consultant to the business unit leaders and employees on Human Resources related topics and works to ensure the timely execution and resolution of HR matters. The Human Resources Business Partner/Manager is expected to assess and anticipate HR-related needs in each business unit. Proactive communication with Human Resources and the business is essential for success. This position fosters partnerships across the HR function to deliver value-added service to leadership and employees that reflects the business objectives of the organization.

Requirements

Bachelor s degree, Business, Organizational Behavior, Human Resources, General Studies or another related field. Master s degree in human resources management or MBA preferred.
3+ years progressive HR experience within a Multi-National Company environment, including working knowledge of multiple human resource disciplines such as recruitment, employee relations, compensation practices, performance management, and respective employment laws of region.
Previous HR Business Partner, Manager, Senior HR Generalist, preferred.
Excellent written and oral communication and presentation skills required. Communicates at all levels in organization.
Strong technical and analytical attitude, hands on experience in utilizing HRIS systems (Ceridian) and proficiency in MS Office.
Enjoys working in a fast-paced environment.
Serve as an approachable, trusted coach and advisor to employees and managers on HR related topics.
Fluency in English language required, with additional fluency in Spanish, preferred.
Ability and willingness to travel within the region and U.S. as required (10% - 25%).

Nice To Haves

Additional Human Resources certifications (PHR, SPHR) a plus.

Responsibilities

Human Resources Oversight: Partner with Director/Human Resources Business Partner in executing HR initiatives that are aligned with and enable execution on critical business objectives. As first point of contact for client groups, ensure delivery of professional HR operations with efficient processes throughout the employment lifecycle. Support the Director in implementing HR policies/procedures/programs across the assigned business units. Respond to daily employee inquiries regarding policies & procedures. In partnership with Director, review & analyze trends and metrics in order to make adjustments, where/when needed leveraging the HRIS system and other HR assets, as needed.
Employee Relations: Under direction of Director/Human Resources Business Partner, research and provide recommendations for complex employee relations issues through effective, thorough, and objective investigations. Counsel and educate managers and employees. Collaborate with Director/Human Resources Business Partner and legal counsel on relevant issues as needed. Ensure the implementation & adherence of employee action/coaching plans.
Engagement & Employee Experience: In partnership with the Director, support monitoring, collecting data and input, and reporting on the organization's pulse and overall 'health'. Assist in identifying opportunities to strengthen teams and culture. Actively support the execution of HR initiatives that drive and support the organization's culture, operations, and business objectives. Foster an energizing employee experience and a positive work environment.
Talent Acquisition: Support aspects of the recruitment process, as directed by Talent Acquisition and Director/Human Resources Business Partner. Collaborate with the Talent Acquisition team, and business, on approved replacement and new position requisitions. Responsibilities could range from sourcing to onboarding, including but not limited to, initial CV screenings, coordinating candidate onsite/remote interviews with Subway employees, offer management, HRIS administration, and oversight of new hire onboarding actions.
Talent Management: Partner with Director/Human Resources Business Partner to assist in executing the annual Talent Management cycle deliverables. Generate necessary reports and work with the appropriate functions to ensure adherence to guidelines, timelines, and deliverables associated with the performance management process.