Human Resources Business Partner I - Multiple Positions (Hybrid Opportunity)

University of Massachusetts Amherst•Amherst, MA

46d•Hybrid

About The Position

The flagship of the Commonwealth, the University of Massachusetts Amherst is a nationally ranked public land-grant research university that seeks to expand educational access, fuel innovation and creativity, and share and use its knowledge for the common good. Founded in 1863, UMass Amherst sits on nearly 1,450-acres in scenic Western Massachusetts and boasts state-of-the-art facilities for teaching, research, scholarship, and creative activity. The institution advances a diverse, equitable, and inclusive community where everyone feels connected and valued-and thrives, and offers a full range of undergraduate, graduate and professional degrees across 10 schools and colleges, and 100 undergraduate majors. We believe every member of our university community can contribute to our ongoing success by striving for the highest level of excellence as we seek breakthrough solutions to mounting environmental, social, economic, and technological challenges in our world. Under the general direction of the College of Natural Sciences Human Resources Business Partner III, the Human Resources Business Partner I (HRBP I) supports an academic grouping within the College of Natural Sciences (CNS) in meeting its HR operational and strategic objectives, with a high degree of judgment, initiative, and leadership. Serves as a subject matter expert and advisor on matters related to human resource management, personnel policies and procedures for all employees throughout the unit. About CNS: CNS includes 13 departments and 2 schools, serves over 7,000 undergraduate students and nearly 1,000 graduate students, and has a presence in 18 buildings on Campus. In addition, CNS is responsible for five research and education farms and 13 extension offices throughout Massachusetts. At any one time, CNS maintains approximately 2,200 employee appointments. Appointment types include tenure system faculty, part-time and full-time lecturers, permanent and temporary staff members, postdoctoral research associates, research fellows, graduate teaching assistants, and student employees.

Requirements

Associates degree and four (4) years of human resource-related experience OR a bachelor's degree and two (2) years of human resource-related experience.
Demonstrated ability to effectively problem-solve, manage multiple demands, and prioritize competing tasks while maintaining a strong focus on timeliness and quality for both individual and team performance.
Strong service orientation that demonstrates proactive relationship building and customer-focused problem solving.
Commitment to inclusion and awareness and understanding of diverse thought, cultures, race, gender, and other differences.
Excellent written and oral communication skills, including training skills.
Proven competence with spreadsheets, word processing, electronic calendars and organizational charts, as well as central data systems.
Ability to exercise extreme discretion and judgment in matters of a sensitive or confidential nature.

Nice To Haves

PHR/SPHR certification.
Experience in Higher Education.

Responsibilities

Provide direction, leadership, and support to a team of HR staff members to ensure efficient, accurate, and timely execution of HR processes. Provide training and guidance on HR tasks, ensuring staff understand and follow proper procedures for submitting transactions across various systems. Share knowledge of HR processes, policies, and best practices to support the learning needs of CNS staff.
Engage regularly with CNS faculty and staff to administer Human Resources activities across the unit, supporting all employees, both academic and non-academic.
Manage the hiring, promotion, transfer, tenure, and reappointment processes. Advise on process compliance. Support onboarding processes to enhance employee effectiveness.
Work with managers to develop clear, accurate and results-oriented position descriptions.
Review and approve the submission of staff classification review requests in the Talent Management software system. Administer and advise managers and staff on university compensation and classification processes, ensuring alignment with HR best practices.
Facilitate and monitor leave processes. Partner with leadership to support non-standard leave cases.
Manage, monitor, and provide guidance on employee evaluation processes. Support and maintain engagement to drive best in class performance.
Support senior level HR staff in resolving employee performance concerns. Partner with managers to escalate non-standard employee relation or performance matters.
Process, monitor, and approve HR actions within HRIS (Human Resource Information Systems), ATS (applicant tracking system), and other relevant systems. Advise staff on proper policies and procedures to support the timely and accurate management of employment actions. Troubleshoot and resolve complex HR processing inquiries with a high level of independence.
Create and provide queries and reports to support ongoing HR management throughout the college.
Collaborate with college and department constituents to create, write and update knowledge-based resources.
Partner with peers and leadership to advance current processes and systems to support continuous improvement throughout the HR operation.
Work collaboratively and effectively to promote teamwork, diversity, equality and inclusiveness.
Perform other duties as assigned.