Human Resources Assistant

External Brand•Austin, TX

About The Position

This position is an integral part of the Human Resources team. Provides administrative/clerical support to one or more areas of Human Resources including, but not limited to benefits, compensation, personnel records, recruiting, etc. Carries out all duties while maintaining compliance and confidentiality and promoting the mission and philosophy of the organization.

Requirements

High school diploma or GED.
Two (2) or more years of administrative/clerical experience.
Knowledge of or ability to learn current local, state, and federal employment/labor laws and regulations.
Excellent customer service skills.
Strong interpersonal and problem solving skills.
Excellent computer skills and knowledge of Microsoft Office programs including Outlook and Excel.
Good organization and time management skills.
Detail oriented; accuracy is essential.
Ability to bend, reach and/or stoop in order to file documents.
Ability to handle multiple projects and deadlines with competing priorities.
Ability to maintain strict confidentiality regarding payroll, benefits and employee issues.
Ability to work in a team environment.
Ability to engage others, listen and adapt response to meet others’ needs.
Ability to align own actions with those of other team members committed to common goals.
Excellent verbal and written communication skills.
Ability to manage competing priorities.
Ability to perform job duties in a professional manner at all times.
Ability to understand, recall, and communicate, factual information.
Ability to understand, recall, and apply oral and/or written instructions or other information.
Ability to organize thoughts and ideas into understandable terminology.
Ability to apply common sense in performing job.

Nice To Haves

Some college coursework helpful.
Experience performing Human Resources related functions strongly preferred.

Responsibilities

Promptly answers and responds to, or routes as appropriate, calls received on the main Human Resources telephone line.
Completes written and verbal verifications of employment.
Maintains verification of employment files.
Accurately enters employee new hire data and employee changes into HRIS
Reviews and processes new hire information from onboarding into the HRIS.
Meets all new hires in person on a bi-weekly basis to review and verify I-9 documents.
Completes required I-9 forms in HRIS system.
Verifies social security numbers and names for new hires.
Tracks and assists with current employee employment authorizations throughout the year.
Requests assistance from management regarding I-9s and/or employment authorizations when questions or issues arise.
Processes employee name changes and Provider address changes in HRIS and notifies appropriate parties.
Provides outstanding customer service to internal and external customers.
Maintains personnel files, including creation of new files, ongoing maintenance of existing files, scanning, handling of files for terminated employees, and merges files received from management.
Requests files that are offsite as needed.
Audits files annually.
Orders and distributes services awards.
Sends report of service awards to Marketing on a quarterly basis.
Distributes and scans mail and incoming faxes.
Orders office supplies as needed or requested.
Maintains and tracks background checks and drug screens.
Orders floral arrangements sent on behalf of organization.
Creates, orders, and distributes new and replacement name badges.
Orders printer supplies.
Places service calls and ensures timely resolution.
Returns used supplies to vendor.
Places maintenance requests for department.
Adheres to all company policies, including but not limited to, OSHA, HIPAA, compliance and Code of Conduct.
Regular and dependable attendance.
Follows the core competencies set forth by the Company, which are available for review on ARC SharePoint.
Runs and emails reports.
Assists department team members with special projects, distributions, events, etc.
Performs other duties and projects as assigned.